FAQ Center for Renee Becca

How do I get technical support from Rene.E Lab?

First of all, you need to purchase a valid license (We do not provide any support to the free version), and then our Customer Service team will respond to your request by Email within 24 hours.

How many payment methods for purchasing?

You can purchase Renee PassNow via Credit Card, PayPal and Wire transfer. We also accept Bravo, Euro Card, JCB, Novus, Master Debit and Visa Debit.

How to uninstall the application in Windows?

1. Click “Start”

2. Click on “Control Panel”

3. Under Programs “Renee Undelter” click the “Uninstall a Program” link.

4. Select the product and right click, then select “Uninstall/Change”.

5. Click “Yes” to confirm the uninstallation.

Is my purchase guaranteed by 60 days money-back?

Absolutely! All orders are backed by our unconditional 60 days money-back guarantee. If you are unhappy with your purchase, for any reason, simply contact us via e-mail for a full refund.

Purchased product hours ago. Pasting the code to register dialog, the program says the code is expired?

You may try to uninstall “Microsoft Visual C++ 2005 Redistributable” to solve the problem.

XP: http://support.microsoft.com/kb/307895 1. Click Start, click Control Panel, and then double-click Add or Remove Programs. 2. In the Currently installed programs box, click the “Microsoft Visual C++ 2005 Redistributable“, and then click Change/Remove. 3. Follow the instructions that appear on the screen to make the changes that you want.

Vista/7: 1. Click Start and choose Control Panel, 2. In Control Panel double click the “Programs and Features” icon. 3. Here you can find all the programs and items which are installed in Windows Vista. In the Currently installed programs box, click the “Microsoft Visual C++ 2005 Redistributable“, and then click Change/Remove. Please restart your computer after uninstalling the software.

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What is Renee Becca?

Renee Becca is an outstanding backup/recovery program for Windows. Provide a simple, fast and efficient data security storage service for our customers with good user experience. We strongly recommend you to experience it now.

Can I add a link to Renee Becca on my website?

Of course, we’re glad for your help to promote Renee Becca.