What If iPhone Is Not Syncing with iTunes

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What If iPhone Is Not Syncing with iTunes

30 June 2021 Amanda J. Brook Senior Product Manager

Summary
Using iTunes to sync data between iPhone and PC is a common choice for iPhone users. However, you may receive different error codes. What do these code represent? How to solve the error? Follow us to find the problem and solutions.

Content

Unknown Error -54 Occur After Connecting iPhone to PC

Fix iPhone System Error

Encounter Error -5000, -69, 13010 or 13014 When Syncing Music

USB Connection Problem of iPhone

For Apple device users, you may often sync data in iPhone or other iOS device with iTunes. With iTunes, users can transfer data from PC like music, videos, photos to iPhone faster and convenience. Besides, users can also save the important data in iPhone to PC as backup. However, users may encounter different errors when sync data. Here will introduce common error codes and related solutions to solve iTunes not syncing with iPhone.

What If iPhone Is Not Syncing with iTunes

Unknown Error -54 Occur After Connecting iPhone to PC

Receive the error message “The iPhone (Name of youriPhone) can not be synced. An unknown error occrurred (-54)” after connecting iPhone to computer? This error could be caused by the following situations:

- Files is locked in iPhone or computer.

- iTunes is out-dated.

- iTunes is virus infected or iTunes related files has been deleted carelessly.

- Windows system files could be infected by virus or malware. Sometimes could be damaged.

-iTunes is not downloaded or installed correctly or completely.

- The media files (like photos, audios and videos) are not managed.iTunes

- Select too many files to sync.

- Files which is set to “Read Only” can not be synced.

How to error code -54?

1. Restart computer and iPhone.

2. Cancel the Read Only settings for target files.

3. Do not select too many files at a time.

4. Manage the media files in iTunes.

5. Update iTunes and iOS in iPhone to the latest version.

TipsClick here to get more about how to fix error -54.

Fix iPhone System Error

If your iPhone encounters repeatedly restart, frozen, black screen with white Apple logo, etc, you can fix the iOS system with Renee iPassFix at first. And then fix the iPhone is not syncing with iTunes problem.

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TipsHow to use Renee iPassFix?

Step 1: Download and install Renee iPassFix. Then, connect iPhone to the computer and run the software. Next, select [Fix Device].

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Step 2: After that, click on [FIX ME] to download the firmware and fix iPhone. Or, manually import the firmware. It is noted that all the data will be emptied when you check the option [Full Restoration].

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Step 3: Finally, disconnect between iPhone and PC as it is finished.

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Encounter Error -5000, -69, 13010 or 13014 When Syncing Music

User could be alarmed that iTunes is not syncing music with your iPhone. The error code could be -5000, -69, 13010 or 13014.

Please try the following methods to solve iTunes can not sync music to iPhone error:

1. Check the edition of the installed iTunes. If it is not the latest edition, please update it. Besides, please update the iOS in your iPhone to the latest edition.

2. Manage the media files in iTunes.

3. If any other software in your computer like the anti-virus software influence the syncing process between PC and iPhone, please modify the settings accordingly before trying again.

4. Please find out the music files which may get something wrong and break the syncing process.

USB Connection Problem of iPhone

If you get the message of “The connection with iPhone has been reset”, “Connection is overtime”, “Unknown error”, or errors codes like 2001-2011 when syncing between iTunes and iPhone, it could be the problem of the connection failure which lead to iTunes access failure.

Solution to solve the USB connection problem:

Please unlock iPhone before you going through any operation

1. Disconnect iPhone from PC and then reconnect.

2. Check the connection. Make sure the connection is correct and not loosen.

3. Change another USB port.

4. Restart iPhone and PC.

5. Update iTunes to the latest edition.

6. Use the original lightning cable.

7. Disconnect any USB device except mouse and keyboard. Then reconnect your iPhone.

TipsPlease connect the after sales service of Apple for further supprts if you encounter other errors when trying the above solutions or syncing iPhone.

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