26 January 2021Jennifer Thatcher Technology Manager of Test Dept.
Summary Some iPhone users report that their ringtones don’t work. Why? How to do if the iPhone ringtones are not working? We list some methods in this essay.
If our ringtones don’t work, we will miss many important calls. How to do if the iPhone ringtones are not working? Next, we will list some methods to you.
How If iPhone Ringtones not Working?
1. Check Mute Switch
First, you should check if you turn on the mute switch in these two ways:
Method 1: iPhone has a hardware mute switch located at the left side above the volume rocker. When the mute is in line with the volume rocker, the ringer is on. When the switch is offset from the volume rocker, the ringer is muted.
Method 2: Go to [Settings] – [Sounds &Haptics] and then check if you lower the volume in the option [RINGER AND ALERTS].
2. Check DND Mode
If you turn on the function [Do Not Disturb], calls and alerts that arrive while locked will be silenced. You can set the DND mode is scheduled at the specific period. You can follow these steps to check the function.
Open [Settings] – [Do Not Disturb], and check if it is enabled.
3. Turn off Silence Unknown Callers
Some calls are recognized as crank calls and then silenced by iPhone. You can check if the calls are muted and the function [Silence Unknown Callers] is enabled.
Go to [Settings] – [Phone] – [Silence Unknown Callers]. If the function is on, the unknown calls will be muted. In [Block Contacts], you can see the blocked calls, messages, mails and FaceTime calls.
4. Disconnect with Earphone
① Wired earphone
After plugging out the earphone, you still see the earphone icon at the top bar. That means your phone is still under the earphone mode.
You can clean the port and then repeat to connect and disconnect the wired earphone with your phone. If the earphone icon does not disappear, please restart your phone.
② Bluetooth earphone
For the Bluetooth earphone users, you should check if your phone is being connected with the earphone. How to turn off Bluetooth if the iPhone ringtones are not working.
Open [Settings] – [Bluetooth] and then disenable the function.
5. Restart iPhone
If you cannot solve the problem with the above methods, we suggest you restart your iPhone to remove the program errors. If it still doesn’t work, you should fix the iPhone.
6. Fix iPhone
When the system errors lead the ringtones not to work, you should fix the iPhone system. We recommend the professional iOS fixing software, Renee iPassFix which can easily fix various iOS problems, such as code errors, repeated restart, abnormal/choppy operation and white/black screen. It is available to fix iPhone/iPad/iPod Touch. Besides, it helps users unlock the disabled iOS devices and screen lock.
Renee iPassFix – Professional Recovery Software for iOS Devices
Remove Passcode Delete the passcode for iOS devices even locked out.
Fix iOS System Failure Recover frozen iOS devices from DFU mode, recovery mode or other system problems.
Factory Reset One click to restore iOS devices to factory status.
Full Support to iOS Devices Compatible with all models of iPhone, iPad and iPod Touch.
Well Compatibility Fully compatible with the latest version of iOS.
Remove Passcode Delete the passcode for iOS devices even locked out.
Well Compatibility Fully compatible with the latest version of iOS.
Full Support to iOS Devices Compatible with all models of iPhone, iPad and iPod Touch.
Step 1: Download and install Renee iPassFix. Then, connect iPhone to the computer and open the software. Next, select [Fix Device].
Step 2: Click on [FIX ME]. The software will automatically download the firmware. Of course, you can select to manually download and input the firmware.
Note: If you want to remove all malicious apps, we suggest using the option [Full Restoration] which can empty all iPhone data. Therefore, before this step, you should back up the important information, such as photos and contacts. After the restoration, you can enter the Apple ID and password to reactivate your phone.
Step 3: As it is finished, disconnect between iPhone and PC.
7. Check Phone Speaker
If you unluckily fail to hear ringtones via these methods, you shall check the hardware of the phone speaker.
Step 1: Clean dust in the phone speaker.
Step 2: Try to play the other media files on your phone. Please contact with Apple Support if your phone is still mute.
