Solution for Error 0xE8000013 When Updating to iOS 12 with iTunes

Part 1: What is Error 0xE8000013?

First of all, we will introduce what error 0xE8000013 is. In fact, this kind of error occurs especially when you update iPhone or iPad to iOS 12 on iTunes. It is an unknown error that causes the activation failure of the device. It is also one of the common mistakes. Generally, we repair the iOS system to resolve this problem.

Part 2: How to Solve Error 0xE8000013 When the Device Can Not be Activated?

1: Fix iOS Device with Renee iPassFix

What is Renee iPassFix?

Collecting many useful and overall recovery functions, Renee iPassFix can help you initialize the iPhone when you forgot the password. No need of any professional technology, users can fix iOS devices from errors or remove forgotten iPhone password with Renee iPassFix which is fully compatible with the latest iOS devices and iOS system.

How to Use Renee iPassFix?

Only 3 steps is enough. Here we go:

1. Download and install Renee iPassFix and then open it. Connect your iPhone to computer with cable. Click [Fix Device]

2. Click [FIX ME] to download the firmware or select the option [Import Firmware Manually]. Besides, if you check [Full Restoration], all data in the device will be cleared.

3. Wait for fixing the device. After finished, please disconnect the device from computer.

2: Change the Connected Network

It requires a quite stable network when user connecting the iPhone to iTunes. When updating the iOS system, the unstable network may cause the error 0xE8000013. Therefore, you can connect the device to a stable network and then try activation again.

3: Update iTunes to the Latest Version

If the version of iTunes is out-dated, the update and synchronization of the device may be affected. Therefore, it is essential to update iTunes to the latest version to avoid errors like 0xE8000013.

4: Retry when Apple's Server is Free

No matter the device you try to activate is a new one or old, you will be required to activate the device via connecting to Apple’s server. Sometimes the activation server is not available when too many devices perform the activation at the same time. So, you can try activation later if you encounter the activation failure and the error code.

5: Check the SIM Card

You can check if your device is blocked by the carrier. Some devices are limited to the version offered by the carrier. It is necessary to unlock the device before activation. If there is no limit on your iPhone, you can check your SIM card. Remove the SIM card and then reconnect it to the device for activation.

6: Edit Incorrect Login Information

Please check if your log in information is incorrect. This could be one of the reasons that iTunes cannot verify your device. Just log out and log in with the correct username and password.

7: Delete Device from iCloud Account

You can also try to activate the device through iCloud. Proceed as follows:

1. Check if the network is deactivated on your iPhone and shut down target iPhone.

2. Log in to your iCloud account on other devices. And then, open the “Find my iPhone” function.

3. Click on “All devices” and select your target device.

4. Click on “Remove from account”.

5. Turn on your iPhone again for activation.

8: Update Drivers of Apple

Driver failing to launch could also lead to this error. The solution is to update the driver.

Right click on [This PC] and select [Manage]. And then choose [Device Manage] and [USB Bus Controllers]. You can check if there is an exclamation icon in front of [Apple Mobile Device USB Driver]. If yes, right-click on this option and select [Update Driver Software].

9: Contact the Technical team

If the solutions above not solve the problem, you can have a check for your iPhone in repair shops or contact the after-sales service. In general, the activation problem can be resolved. However, if you repaired your iPhone by yourself or the iPhone you bought is an assembled one, the activation of the iPhone could be failed.