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    Senior Product Manager
 

Summary

Lost the master password of Renee File Protector and lock yourself out of the software? Find back the master password of Renee File Protector in 2 steps!


The first time we use the data protection software – Renee File Protector, we need to set the master password which can logging in and it is the password for some functions in the software. But you may found yourself forget it? Is it possible to retrieve?
Of course you can! Follow us to find the retrieve way!
set master password for renee file protector

Retrieve Master Password for Renee File Protector

Method 1: Search in your email

When you set the master password, you will be recommended to set the email address. If you make it and check “Send my password to email”, you will receive an email with the password you set.
set email address
Then if you forget the master password, you can firstly search the email you filled in.
find password in email

Method 2: Find the password without email

Step 1: Launch Renee File Protector and click “Retrieve password” on the login Window. 

retrieve password for Renee File Protector

Step 2: Copy and paste the activation code of your Renee File Protector. Then it will send the master password to your email address.

Note: This email will sent to the email address which you filled in when purchasing/activating the software.
retrieve password for Renee File Protector2
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