How to Solve iPhone Error 9?

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How to Solve iPhone Error 9?

8 January 2021 John Weaver Senior Program Developer

Summary

When restoring iPhone firmware with iTunes, you may encounter error 9 which iTunes will pop up and show you the information “The iPhone “iPhone Name” could not be restored. An unknown error occurred (9).”. Some may even show you to “Connect iTunes”. Here, we will analyze the possible reasons of iPhone error 9 and related solutions.

Content

Part 1: Reasons of iPhone Error 9

Part 2: How to Solve iPhone Error 9

Part 3: Fix iPhone with Renee iPassFix

You may receive the iPhone error 9 when you updating firmware for iPhone or restore iOS system with iTunes. This process could be stopped suddenly. Then you may receive the notification “The iPhone “iPhone Name” could not be restored. An unknown error occurred (9).”.

This problem could be caused by the USB connection, which has been mentioned in the support page of Apple. Following will analyze the possible reasons and related solutions of iPhone error 9.

Part 1: Reasons of iPhone Error 9

1. Damaged USB port or USB cable or the connection is disconnected accidently.

2. The iPhone is prison break.

3. Damaged network settings.

4. Firewall prevent the access to Apple server which means iTunes conflicts with antivirus software.

Part 2: How to Solve iPhone Error 9

iPhone error 9 is generally caused by the hardware problem. So, here we will start from hardware and then third party software.

Please test the device to check its status after you trying every solution.

1. Check the USB cable. Please make sure the USB cable you are using is attached with your iPhone or other certified USB cable. Then please check the USB port. If the USB port is damaged, please connect to the other USB port. Also, you can connect the iPhone to computer with other USB cable.

2. Unplug the iPhone USB cable from computer and the reconnect. Process the same operation in your iPhone.

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3. Disconnect the keyboard, mouse or other external devices from computer. Then reconnect the iPhone.

4. Please make you have exited all virtual software like Parallels or VMWare. These software can weak or even damage the data transition between USB devices and PC, especially if they are configured incorrect or out-dated.

5. Eliminate the conflict from third party software. Please exit antivirus software.

6. Restart the iPhone or computer to fix iPhone error 9.

iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.

iPhone 7, iPhone 7 Plus: Press and hold both the Top (or Side) button and the Volume Down buttons until you see the Apple logo.

iPhone 6s or earlier iPhone with Home button: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.

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7. Recover on other computer. If the steps above can not help you solve the problem, please try to fix on other computer. Please make sure the computer equips with USB ports of 2.0 or above edition and the latest iTunes as well. And please do not connect the device to PC with USB hub.

Part 3: Fix iPhone with Renee iPassFix

If the methods above can not help you solve the iPhone error 9, please try to fix iPhone with Renee iPassFIx.

Renee iPassFix can solve more than 50 iOS system errors, like stuck in recovery mode, start up loop, error 4013, black screen, white screen and frozen device. With clear interface, users can master the software and fix iPhone, iPad and even iPod Touch with different iOS versions quickly. Besides, Renee iPassFix can also remove the forgotten passcode of iOS device.

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1. Download and install Renee iPassFix and then open it.Connect your iPhone to computer with cable. Click [Fix Device]

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2. Click [FIX ME] to download the firmware or select the option [Import Firmware Manually].

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3. Wait for fixing the device. After finished, please disconnect the device from computer.

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Although iPhone error 9 is rare, iPhone will fail to work once it occurs. Users can fix this error by checking USB cable, USB ports, firewall settings and port settings. It is recommended to fix the error with Renee iPassFix if these checking can not help you solve the problem.

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