Expert Guide to Fix The Problem That iPhone Is Stuck on The Apple Logo

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Expert Guide to Fix The Problem That iPhone Is Stuck on The Apple Logo

16 January 2024 Amanda J. Brook Senior Product Manager

Summary
Learn how to fix the problem that iPhone is stuck on the Apple logo. Discover simple repair methods to save your device from system or software/hardware issues.

Contents CONTENTS

I. Reasons why the iPhone is stuck at the Apple startup logo

II: Solutions to iPhone Won’t Turn On: Solution One: Force Restart iPhone; Solution two: Temporarily disable security software on your computer; Solution Three: Check Your USB Cable and USB Port; Solution Four: Restore iPhone in Recovery Mode; Solution Five: Restore iPhone After Entering DFU Mode; Solution Six: Use Renee iPassfix to Fix Startup Issues; Solution Seven: Contact an Apple Aftermarket/Authorized Carrier for Repair Suggestions

I. The reason why the iPhone is stuck at the Apple startup logo

You may encounter some malfunctions when using your iPhone. The more common problems are that the iPhone is stuck at the Apple logo when it starts up, and the iPhone display keeps showing white or black apples. When your iPhone is in this state, you will not be able to do anything with your iPhone. This problem does not appear in specific models, it has also been encountered in iPhone6 / iPhone 7 and even iPhone / X.

There are several reasons why an iPhone might be stuck at the Apple startup logo. The possible reasons include:

Incorrect iOS update and restore: Interference during system updates or iOS restores can cause the iPhone update to fail, leading to startup issues. This is the most common reason for an iPhone not starting up properly.
iPhone jailbroken: Jailbreaking, which involves removing hardware limitations on an iOS device and enforcing root access, allows users to download apps not supported in the Apple Store. If you encountered this problem during jailbreak, it is likely due to file system corruption, data errors, or restarting the iPhone while installing software.
Outdated iOS beta versions: If your iPhone is running an outdated version of the iOS Beta system, it may not start and run normally or may malfunction.
Software and system conflict: Conflicts between the software and the system may occur during the writing of system class files due to the order of installation.
Data transmission error: If the file transfer process between the computer and the iPhone is forcibly stopped, resulting in incomplete data transfer, this may cause the iPhone to be stuck at the startup logo.
Hardware faults: Hardware damage, such as an iPhone being accidentally dropped into water or onto the ground, may directly lead to iPhone failure and cause it to be stuck at the Apple startup logo. In the case of hardware problems, a professional technician’s assistance is required.

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II. Solutions to iPhone Failed to Turn On

Depending on what is causing your iPhone to be stuck at the Apple startup logo, the solution to this problem may vary. Below are several possible solutions, and you can choose the one that best fits your situation or try each one in order.

Solution One: Force Restart iPhone

Restarting an iPhone is the most basic troubleshooting method to solve many problems, so when the iPhone cannot be turned on, it is recommended that you try to force restart the phone first. Force restarting the device will not erase any content and settings on the device, even if the screen is black and the buttons are not responding. The operation of force restarting is relatively simple, but different iPhone models will have slightly different operations. You can follow the instructions below:

iPhone 8 or later: Press and quickly release the Volume + button, then press and quickly release the Volume - button, then press and hold the side Power button until you see the Apple logo.
iPhone 7, iPhone 7 Plus: Press and hold the top (or side) Power and Volume - buttons simultaneously until you see the Apple logo.
iPhone 6s or earlier with a Home button: Press and hold the Home button and the top (or side) Power button at the same time until you see the Apple logo.

If the forced restart doesn’t solve the problem, please continue to try the other methods below.

Solution two: Temporarily disable security software on your computer

When you use iTunes to upgrade the software, restore the iOS system or transfer files, and the iPhone suddenly gets stuck on the startup screen, it is recommended that you try to turn off the security software in the computer. Because some security software may interfere with the process and interrupt the data transfer between the iPhone and the computer, it is recommended that you temporarily disable the security software on your computer if you encounter this problem.

Solution Three: Check Your USB Cable and USB Port

When using a damaged USB cable or plugging into a faulty USB port, the data transfer process could be disrupted or corrupt the iPhone’s software. It is recommended that you change another data cable or connect the iPhone to another USB port of the computer and try again.

Solution Four: Restore iPhone in Recovery Mode

If none of the above methods can solve the problem, you can try to restore the iPhone after entering recovery mode. The recovery mode is equivalent to the safe mode of the computer. After the iPhone enters the recovery mode, it can solve many system failure problems, such as the iPhone cannot be turned on, freezes, crashes and other problems. If you did not back up your data before, you will lose all data and files on your phone.

tipsYou can enter recovery mode to repair your iOS device when you encounter the following situations:

● When the iPhone is turned on, it is stuck at the Apple logo and remains on this screen.

● The screen of the iPhone is black when it is started, and the forced restart does not work.

● The iPhone keeps restarting in a loop.

● iTunes does not recognize the iPhone.

● Restoring a backup fails or freezes.

● Updated to the latest iOS version but a bug occurred.

● Stuck when upgrading iPhone from beta version.

The operation steps of iPhone into recovery mode are as follows:

① Before starting, you need to update iTunes to the latest version.

② Connect your iPhone device to the computer via a data cable. Then on a Mac with macOS Mojave 10.14 or earlier, or on a Windows computer, open iTunes.

After the device is connected, different models can operate according to the following instructions:

iPhone 8 or later: Press and quickly release the Volume + button, then press and quickly release the Volume - button. Finally, press and hold the side Power button until you see the recovery mode screen.
iPhone 7, iPhone 7 Plus: Press and hold the top (or side) Power button and Volume - button at the same time. Keep pressing both buttons until you see the recovery mode screen.
iPhone 6s or earlier with a Home button: Press and hold the Home button and the top (or side) Power button at the same time. Keep pressing both buttons until you see the recovery mode screen.

When the iPhone enters recovery mode, the screen will display:

③ After you have successfully put your iPhone into recovery mode, click “Restore iPhone” in iTunes, and follow the prompts to restore the device.

Usually using the recovery mode can solve most of the failure to start problems caused by the failure of the iOS system, but if the problem still cannot be solved, you can try to enter the DFU mode to fix it.

Solution Five: Restore iPhone After Entering DFU Mode

In the troubleshooting methods of iOS devices, the “method of repairing the iPhone into DFU mode” is often mentioned. Many times, problems that cannot be solved by using recovery mode can be solved by DFU mode. The full name of DFU is Device Firmware Upgrade, which means the forced downgrade mode of iPhone firmware. Compared with recovery mode, the operation of DFU mode is more mandatory. Because it directly skips the iBoot boot, the iPhone can make some settings changes to the operating system when the iPhone is turned on but the operating system is not started.

tipsThings you need to know before entering DFU mode:

● Restoring an iPhone in DFU mode runs the risk of rendering the iPhone completely non-functional, especially if the repair process was interrupted unexpectedly or incomplete.

● If your iPhone has hardware damage, please do not enter DFU mode to repair it. Corrupted components can prevent the restore from completing, resulting in corrupted iPhone software. So, if DFU recovery failed due to hardware damage, then things can get worse.

● Repairing in DFU mode will erase all data and settings in the iPhone. If you don’t back it up in advance, you will lose the data in your iPhone forever.

Steps to Repair iPhone via DFU Mode:

1. First, you need to put your iPhone into DFU mode.

Different models of iPhone can enter DFU mode according to the following instructions:

iPhone 6s and below, iPhone SE devices:

① Connect the device to the computer with a USB data cable, and turn off the iPhone.

② After turning off the power of the device, press and hold the “Power” button of the device for 3 seconds, then press the home button of the device at the same time, and keep pressing the two buttons for 10 seconds.

③ Then let go of the “Power” button, but keep pressing the Home button for about 5 seconds. If the screen remains black with nothing on it, your iPhone should now be in DFU mode.

iPhone 7 and iPhone 7 Plus devices:

① Connect the device to the computer with a USB data cable, and turn off the iPhone.

② Press and hold the “Power” button for 3 seconds, then press the “Volume -” button, and keep pressing the two buttons at the same time for 10 seconds.

③ Release the “Power” button, but keep pressing the “Volume -” button for 5 seconds. When the device is in DFU mode, nothing will be displayed on the screen. And iTunes on the computer will pop up a prompt to connect to an iPhone.

iPhone 8 and later devices:

① Connect the device to the computer with a USB cable. Then press the “Volume +” key, and then press the “Volume -” key.

② Then press and hold the “Power” button, press the “Volume-” button at the same time when the device is black screen, press and hold the two buttons for 5 seconds.

③ After 5 seconds, release the “Power” button and continue to press the “Volume -” button.

④ Until iTunes pops up a prompt to detect an unknown device, and the device screen is completely black without displaying anything, then the device has successfully entered DFU mode.

2. When the iPhone enters DFU mode, iTunes will open a pop-up window, then click “Restore” and wait for the restoration of iTunes to complete.

The operation steps to enter recovery mode and DFU mode are more complicated and error-prone. If you want the easiest fix, I recommend using Renee iPassfix.

Solution Six: Use Renee iPassfix to Fix Startup Issues

When you encounter iPhone stuck on the startup page and cannot start, you can try to use Renee iPassfix to solve it. This software can fix more than 50 kinds of iOS system problems, including iPhone stuck in recovery mode, DFU mode, repeated startup, error 4013, black screen, white screen, frozen screen, etc. The operation of using it to repair iPhone faults is very simple, and it can be solved with one click without professional skills. There are many recovery tools on the Internet, but you need to choose and download carefully. To be on the safe side, it is recommended that you download Renee iPassfix. The software is compatible with any iOS device and the latest iOS system.