How to Solve Error Code 13 in Renee iPassFix When Connecting Devices to USB

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How to Solve Error Code 13 in Renee iPassFix When Connecting Devices to USB

26 April 2021 Amanda J. Brook Senior Product Manager

Summary
Renee iPassFix is designed to solve forgotten passcode and fix system errors for iOS devices. This passage will explain how to solve error “Unstable USB connection, please try another USB port or USB cable.” when using Renee iPassFix in Windows.

Content

Part 1: About Renee iPassFix

Part 2: Possible Errors User may Encounter in Renee iPassFix

Part 3: Quick Solution

Step 1: Uninstall Driver Software of iPhone/iPad/iPod Touch in Windows
Step 2: Install Apple Mobile Device USB Driver

Part 1: About Renee iPassFix

When you forget the passcode of your iPhone, you can reset iPhone to remove the forgotten passcode. However, this will lead you lost all data in the device. It is not recommended if you do not backup your iPhone beforehand. Under such situation, you can remove passcode of iPhone or any other iOS devices even system errors and problems with Renee iPassFix. Easy to go operation helps you fix your devices in minutes.

Main functions of Renee iPassFix:

Remove passcode for iOS devices
Fix 50+ system errors in iOS devices
Reset iOS devices

Please be cautious when selecting and downloading iOS recover software from Internet. Renee iPassFix , compatible with all iOS devices and the latest iOS system, is recommended. Click to get more about the software.

Renee iPassFix – Professional Recovery Software for iOS Devices

Remove Passcode Delete the passcode for iOS devices even locked out.

Fix iOS System Failure Recover frozen iOS devices from DFU mode, recovery mode or other system problems.

Factory Reset One click to restore iOS devices to factory status.

Full Support to iOS Devices Compatible with all models of iPhone, iPad and iPod Touch.

Well Compatibility Fully compatible with the latest version of iOS.

Remove Passcode Delete the passcode for iOS devices even locked out.

Well Compatibility Fully compatible with the latest version of iOS.

Full Support to iOS Devices Compatible with all models of iPhone, iPad and iPod Touch.

Free Trial Free Trial Free Trial 800 users have downloaded and fixed their devices!

Part 2: Possible Errors User may Encounter in Renee iPassFix

If you receive notification “Unstable USB connection, please try another USB port or USB cable. Error Code: 13” from Renee iPassFix when connecting iOS devices, the connection is unstable. Please follow steps below to check the hardware to fix the problem.

1. Unplug all external USB devices from your computer except the target iOS devices. Connect the iOS device to other USB ports. If same problem happens, please try another USB cable.
2. Restart the computer and iPhone, iPad or iPod.

Try methods below if the problem still exists.

Part 3: Quick Solution

Step 1: Uninstall Driver Software of iPhone/iPad/iPod Touch in Windows

To fix error 13 in Renee iPassFix, we can try to uninstall the driver software of iOS devices and get the latest one. Here we take iPhone as an example.

1. Connect iPhone to computer with USB cable. Then press “Win”+ “R”button. Type [devmgmt.msc], press Enter to open Device Manager.

2. Click [Universal Serial Device USB Driver] and find [Apple Recovery (iBoot) USB Composite Device] in the list. Right click this item and select [Uninstall Driver]. Finally, click [Uninstall] in the pop up window.

3. After uninstallation, 3 items related to Apple Mobile devices under Universal Serial Device USB Driver will be disappeared. Disconnect the device from computer and then connect them again. After 5 -10 seconds, Windows will install the related driver software.

Note: If you do not require to restart the computer, please go to step 2 directly to confirm the status of Apple Mobile Device USB Driver.

If you are required to restart the PC, please install Apple Mobile Device USB Driver at first; find “usbaapl64.inf” file in the following path. Right click this file and select “Install”. After that, please restart the computer and check the status of Apple Mobile Device USB Driver.

[32 Bits Windows System] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers
[64 Bits Windows System] C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers

Step 2: Install Apple Mobile Device USB Driver

This step will need to confirm the installation of Apple Mobile Device USB Driver in Device Manager.

1. Connect iPhone to computer with USB cable. Then press “Win”+ “R”button. Type [devmgmt.msc] in Run, press Enter to open Device Manager.

2. Click [Universal Serial Device USB Driver] and find [Apple Mobile Device USB Driver] in the list.

If you can not find this item or there is any [Unknow Device], please connect your device to computer with other USB cable.

itunes does not recognize iphone renee ipassfix error 13 fix

If you find the item Apple Mobile Device USB Driver is marked with error icon like

, please restart Apple Mobile Device Service.

Detailed Steps:

① Exit Renee iPassFix and disconnect iPhone. iPod and iPad from PC.

② Press “Win”+ “R”button. Type [service.msc] in Run to open Service.

③ Find item named Apple Mobile Device Service in Services (Local) and click [Properties] in the right-click menu.

④ Set the startup type to be [Automatic] and then click [Stop]. After that, please click [Start] to restart the service.

⑤ Restart the computer.

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