Solved: Screenshot Not Working in iPhone 8/8 Plus/X/XR

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Solved: Screenshot Not Working in iPhone 8/8 Plus/X/XR

26 January 2021 Jennifer Thatcher Technology Manager of Test Dept.

Summary
It is very common for iPhone users to make screenshot. Some wonder why screenshot is not working in iPhone 8/8 Plus/X/XR? How can we solve the problem? Let’s go and read this essay.

Content

Part 1: Why Screenshot Not Working in iPhone 8/8 Plus/X/XR

1. Operation Error
2. Faulty System
3. Faulty Button
4. Outdated iOS

Part 2: Other Ways to Screenshot

1. Assistive Touch in iPhone 8/8 Plus
2. Use Custom Actions in iPhone X/XR

Part 1: Why Screenshot Not Working in iPhone 8/8 Plus/X/XR

Why screenshot is not working in in iPhone 8/8 Plus/X/XR? We should shoot the problem from two aspects, operation steps and hardware.

1. Operation Error

Correct steps in iPhone 8/8 Plus: To make screenshot, press the power button while holding the Home button. Then, the screenshot will be saved in Photos. If you only press the power button, the phone will enter the sleep mode; if you only hold the Home button, it will turn the main screen.

Correct steps in iPhone X/XR: To make screenshot, press the power button while holding the volume rocker.

2. Faulty System

If your iPhone is crashed, you cannot make any screenshot in iPhone 8/8 Plus/X/XR.

Solution: Try to restart your iPhone at first. If this way doesn’t work, we suggest you use the professional software Renee iPassFix to fix your phone.

How to get iPhone restarted by force:

Quickly press and release the volume up button; quickly press and release the volume down button; finally, press and hold the Power button (on the other side) until you see the Apple logo.

why screenshot is not working in iphone 8

What is Renee iPassFix?

Renee iPassFix is the professional software that fixes iOS. It can easily fix various iOS problems, such as code errors, repeated restart, abnormal/choppy operation and white/black screen. It is available to fix iPhone/iPad/iPod Touch. Besides, it helps users unlock the disabled iOS devices and screen lock.

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TipsHow to use Renee iPassFix?

You go through merely three steps to fix iOS:

Step 1: Download and install Renee iPassFix. Then, connect iPhone to the computer and open the software. Next, select [Fix Device].

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Step 2: Click on [FIX]. The software will automatically download the firmware. Of course, you can select to manually download and input the firmware.

Note: If you want to remove all malicious apps, we suggest using the option [Full Restoration] which can empty all iPhone data. Therefore, before this step, you should back up the important information, such as photos and contacts. After the restoration, you can enter the Apple ID and password to reactivate your phone.

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Step 3: As it is finished, disconnect between iPhone and PC.

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3. Faulty Button

If the power button or the Home button is faulty, you cannot make any screenshot.

Solutions:

① Press the power button to enter into the sleep mode. If it cannot do so, the power button is faulty.

② Press the Home button to turn to the main screen. If it cannot, the Home button is faulty.

4. Outdated iOS

If the iOS is the outdated version, you may not be able to make any screenshot in iPhone 8/8 Plus/X/XR.

Solution: Update iOS to the latest version. Here are the steps.

Go to [Settings] – [General] – [Software Update] – [Download and install]. Please fully charge your phone before executing these steps.

how to update ios and apps device on iphone

Part 2: Other Ways to Screenshot

1. Assistive Touch in iPhone 8/8 Plus

If the power button or the Home button is faulty, you can enable the function [Assistive Touch] to customize the action of making screenshot.

Steps:

Step 1: Go to [Settings] – [General] – [Accessibility] – turn on [AssistiveTouch].

Step 2: Then, a grey icon will appear on the screen. Tap this icon and find [Device] – [More] – [Screenshot]. A screenshot will be generated instantly.

how to restart iphone 8 select device and then more options

If this way is too complicated for you, you can adjust the steps as follow:

After enabling the function [Assistive Touch], go to [Customize Top Level Menu] and adjust the screenshot icon location.

modify the assistive touch options on iphone

2. Use Custom Actions in iPhone X/XR

In iPhone X/XR, you can customize the action to make screenshot.

Go to [Settings] – [Touch]. Then, turn on [AssistiveTouch] and select [Screenshot] in [Double-Tap].

enable assistive touch to double tap for screenshot on iphone

set to make screenshot by double tapping

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