Please open NTFS for Mac after installation in your Mac. Then you can see the USB disk you connected shown in the main interface but in grey.
If the USB disk is still not shown up, you can recover data from the disk in Mac with professional data recovery software and then format and reconnect the disk. If you do not know which data recovery software works on Mac, we recommend you to try professional data recovery software for Mac – Renee Undeleter. With Renee Undeleter, you can also recover data from other storage devices with simple steps.
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