Seagate External Hard Drive Not Working – How To Fix

I. What are the reasons why the Seagate mobile hard disk cannot be used normally?

There are many reasons why the Seagate mobile hard disk cannot be used normally, which may include the following aspects.

● The USB port or cable is damaged.

● The mobile hard disk has no drive letter.

● Hard disk partition problems, such as partitions suddenly disappear and become unallocated space.

● Invaded by viruses.

The above are the common reasons that may cause the hard disk to fail to work normally, so before officially starting to repair the fault, you can try to solve the basic faults to determine whether the hard disk needs to perform higher-level repair operations.

● Try using another USB port on the computer.

● If the current data connection cable is damaged, please replace it with a new one.

● Try to connect the mobile hard disk to another computer to check whether it can be used normally.

● Check whether the hard disk indicator lights up normally. (The indicator light is off to indicate that the power is not connected)

If you still cannot use the Seagate mobile hard disk normally according to the above method, please continue to check the repair method below. However, before repairing the hard disk, in order to prevent data loss, it is recommended that you use professional data recovery software to restore or transfer the data in the mobile hard disk. Here we recommend you to use Renee Undeleter . The reason why this software is recommended is because when the mobile hard disk partition In the case of disappearance or all data loss, the software can also scan the disappeared partition data.

II. Recover lost data with Renee Undeleter

1. What is Renee Undeleter?

Renee Undeleter It is a software specially used to restore various data files. When you accidentally delete important files, empty the recycle bin, or format the disk/storage, you can use this tool to retrieve the lost data. The software covers four functional modules, including file recovery, format recovery, partition recovery and image creation. Therefore, it can help you solve all possible data loss problems that may occur during system use in an all-round way, which is very convenient.

2. How to use Renee Undeleter?

As a professional data recovery software, Renee Undeleter not only has comprehensive functions, but also is very simple to operate. The specific operation steps are as follows:

Step 1: Download, install and run Renee Undeleter, select the (Partition Recovery) option on the main interface.

Step 2: Next, select the drive device to be scanned, and click (Next). Select (default setting) on the advanced setting interface.

Step 3: After that, the software will analyze the drive device. After the analysis, a prompt window of “Select the partition you need to scan” may pop up. You can select the corresponding partition according to your needs. will be longer.

After scanning, you can preview the files in the preview window on the right, then select the files you need to restore, and click the (Recover) button in the lower right corner to restore the selected files.

Step 4: Next, select the target folder, click (Browse) to select another disk to save the file, and then click the (Restore) button to start executing the file recovery command, you only need to wait patiently.

III. How to fix the problem that the Seagate mobile hard disk cannot be used normally?

1. Update the hard disk driver

If you can’t find the Seagate mobile hard disk on the disk management, you can go to the device manager to update the hard disk driver. The following are the detailed steps:

Step 1: Connect the Seagate mobile hard drive to the computer.

Step 2: Next, enter “Device Manager” in the search box at the bottom left corner and click on (Device Manager).

Step 3: Then expand the Disk Drives list, right-click on the Seagate Portable Hard Drive and select the (Update Driver) option.

Step 4: Select (Search automatically for updated driver software) and restart your computer after the process is complete to see if the problem is resolved. If it is not resolved, you can uninstall the Seagate drive device in the device manager, unplug the hard drive and reconnect it, and then update the driver again.

2. Change the device drive letter

If the external hard drive letter is the same drive letter as the internal disk partition, Windows will not display the drive letter of the external device. It will show up as a “new volume” in Disk Management, without a drive letter the external hard drive won’t show up in File Explorer and won’t work properly. To resolve this issue, you will need to add a new drive letter to the Seagate disk. Proceed as follows:

Step 1: Run the computer, enter “computer management” in the search box in the lower left corner, and then click to enter the function interface.

Step 2: Next, click (Disk Management) on the left window, if you see a disk without a drive letter, please check whether it is a Seagate external hard drive.

Step 3: After confirming the completion, right-click and select the (Change Drive Letter and Paths) option.

Step 4: Next click (Add) to add a drive letter to the Seagate mobile hard drive.

Step 5: Next, check (Assign the following drive letter) and select a letter, then click (OK) to complete the operation of changing or assigning a drive letter. After that, the mobile hard disk can be displayed normally in the file explorer.