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15 September 2023  Jennifer Thatcher  Technology Manager of Test Dept.
 

Summary
Sometimes, you may get error code 0x80004002 when you try to delete certain files from your system. It is not difficult to solve this problem, you can try to deal with it by following some methods mentioned in this article. Next, let's learn about the relevant knowledge points about this error code.



Table of contents

table iconI. Why does the error code 0x80004002 appear?
table iconII. How to fix Windows 10 error code 0x80004002?
table iconIII. When important files are deleted by mistake, use Renee Undeleter
0x80004002

I. Why does the error code 0x80004002 appear?

Usually, you need to delete certain files from your system, such as files you downloaded or files that were automatically saved when you installed software, or temporary files when you visited websites or used certain applications. When you try to delete these files, you may encounter errors indicating that the files are in use or that you do not have permission to delete them, error code 0×80004002 appears.
In addition, when your Windows system is installed incorrectly, Windows programs are not installed completely, or are attacked by malicious software, it may also cause error code 0×80004002 to appear when performing Windows updates.
Windows Update failure
Let’s learn how to fix it in detail.

II. How to fix Windows 10 error code 0x80004002?

1. Delete files in safe mode

Safe Mode is a diagnostic mode of Windows. In safe mode, you can fix some system-related issues by uninstalling/updating incompatible software/drivers, deleting problematic files, cleaning viruses, etc. When the Windows error code 0×80004002 occurs, you can run the computer from the Windows installation disk and enter the safe mode to solve the current problem. The specific operation steps are as follows:
Step 1: Insert the Windows installation disk (DVD or U disk) into the computer. Continuously click F2 or F10 or DEL or ESC shortcut key (varies with the computer brand) to enter the BIOS setting interface when starting up, set the first boot sequence to the Windows installation disk, and then make the computer start from the installation disk, in the Windows installation program Install Now interface, select the Repair your computer option to enter the recovery environment.
Repair your computer
Step 2: After entering the recovery environment, select Troubleshooting > Advanced Options > Startup Settings. When the computer restarts, you can choose the desired safe mode by pressing the corresponding number. Here you can press 4 to enable safe mode.
startup settings windows 10 safe mode
Step 3: After the system boots in Safe Mode, select the files to delete. At this point, you can successfully delete it without 0×80004002 error. Also, after deleting files, shut down the computer, remove the Windows installation disk, and restart the computer to restore to normal mode.

2. Reset Internet Settings to delete temporary files

You can also try to solve it by resetting the Internet settings. The specific steps are as follows:
Step 1: Follow the steps in Method 1 to enter Safe Mode, then press the Windows and R keys simultaneously to open the Run window. Then enter inetcpl.cpl in the text box and press OK.
inetcpl
Step 2: In the opened Internet Properties window, click the Reset button.
internet properties
Step 3: Next, check the Delete Personal Settings option and click the Reset button. After the operation completes, you should be able to delete files normally.
delete personal settings

3. Run the Windows Update Troubleshooter

Error code 0×80004002 may also occur when performing Windows updates, and Windows Update Troubleshooting is a system update troubleshooting tool built into the Windows system, which can help users troubleshoot and fix most of the problems encountered during the system update process. Here are the detailed steps to run the Windows Update Troubleshooter:
Step 1: Run the computer, press the Windows and I key on the keyboard at the same time to open the setting interface. Then click into the Update and Security option.
windows updates and security
Step 2: Find Troubleshoot in the function bar on the left, then select the Windows Update option on the right, and click the Run the troubleshooter button. Wait for a while, restart the computer after the troubleshooting is complete, and re-update Windows to see if the 0×80004002 error is resolved.
run the trouble shooter in windows update

4. Manually reset Windows update components

During the Windows update process, it is necessary to ensure that several related services are in the normal open state. If some Windows update-related service settings are incorrect, the update process will be affected, resulting in the appearance of the 0×80004002 error code. Therefore, you can try to solve the current problem by resetting the Windows update-related services. The specific steps are as follows:
Step 1: Run the computer, press Windows and R keys at the same time to open the run window. Then type cmd and click OK to open the command prompt window.
press win and r to run cmd
Step 2: Enter the following commands one by one, and press the Enter key after each command.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
Enter the net stop wuauserv command line
Then enter the following commands, and after all the commands are executed, restart the computer to check whether the current problem is resolved.
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Enter net start wuauserv command line
The above are several ways to solve the error code 0×80004002. If you accidentally delete important files in the process of repairing errors or using the computer daily, you can also use the professional data recovery tool – Renee Undeleter to retrieve the lost data, let’s continue to learn.

III. When important files are accidentally deleted, use Renee Undeleter

1. What is Renee Undeleter?

Renee Undeleter is a software specially designed to restore various data files. When you accidentally delete important files, empty the recycle bin, or format the disk/storage, you can use this tool to find the lost data back. This software covers four functional modules, including file recovery, format recovery, partition recovery and image creation, so it can help you solve many data loss problems that may occur during system use in an all-round way, which is very convenient.
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Multiple scan modes Fast partition scan, whole partition scan and whole disk scan;

Supported file types Image, video, audio, text, email and so on;

Image creation Create a partition image to read and back up data;

Supported devices SD card, SDHC, SDXC, USB flash drive, hard disk and computer.

Easy to use Recover data by 3 steps;

Multiple scan modes Fast partition/whole partition/whole disk scan;

Supported devices SD card/USB/hard disk.

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2. How to recover lost files with Renee Undeleter?

Restoring files with Renee Undeleter is very simple, the specific steps are as follows:
Step 1: Download, install and run Renee Undeleter on a Windows computer, and select Fast Partition Scan on the main interface.
Note: Do not install the software on the disk that needs to recover data, so as not to cause data overwriting. In addition, after the file is lost, please do not save new data to the same disk partition, so as not to damage or completely lose the lost file.
how to recover photos from sd card select the function fast partition scan in renee undeleter
Step 2: Next, select the partition where the lost data is located and click on Next.
select target disk to process fast partition scan in renee undeleter to try sd card recovery for android
Step 3: Select the Fast Scan option and click the Next
button to scan.
Tips: The quick scan mode only scans the first 30GB of the remaining space of the selected disk. If the desired file is not found after scanning, you can use the deep scan mode to try to scan the hard disk partition again. It will take more time, but more data can be scanned.
select fast scan mode in renee undeleter
Step 4: Wait for the scan to complete, you can double-click the file to preview, then check the file to be recovered, click the Recover button to restore the file to another disk.
select the target files to recover in fast partition scan