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    Senior Program Developer


We may encounter the following situations when using Windows 10: receive the notification of Windows 10 password is incorrect when it wakes up from sleep or error message “Username or password is incorrect, please try again” after update and restart, etc. All these problems are irritating. Useful solutions will be provided for your reference.

Windows 10 password incorrect

Windows 10 Password Incorrect
Many users say that Windows 10 password is incorrect when it wakes up from sleep or after it is updated.

Solution #1:Check the status of CapsLock key and NumLock key

It is suggested to check the “CapsLock” and “NumLock” before you input the login information. Uppercase and lowercase are both accepted in Windows password settings. If CapsLock is on, all letters you type in will be uppercase. Error message will probably appear.
check CapsLock key
If there are numbers in the password and you try to input numbers with number pad while the NumLock key is off, the numbers you type will be invalid. In this case, please make sure that the NumLock key is on.
check NumLock Key
You can try useful solutions below. These ways will help you to skip the login steps or remove the login password even you forget it.

Step 1: Go to “Settings” in “Start” menu.


Step 2: Click “Accounts” in “Settings”.

Windows 10 password incorrect

Step 3: Choose “Sign-in options” and then select “Never ”in “Require sign-in”item.

Windows 10 password incorrect
After finishing three steps above, you don’t have to enter the login information anymore when Windows wakes up from sleep. If this way cannot completely solve your problem, the following password recovery software is greatly recommended.

Solution #2:Password reset software ——Renee Passnow

Renee Passnow can help you remove Windows login password without damaging data inside. Whole process just takes five minutes. You don’t have to worry about being locked out by Windows.

About Renee Passnow

  • Whole password reset process takes only 4 simple steps! Do not require related knowledge or possible password combinations.
  • Reset/remove the login password back to blank directly. Preserve all data inside!
  • For local account and administrator, Renee Passsnow will remove the password directly.
  • For Microsoft account, Renee Passnow will turn the Microsoft account into local one and reserve all data inside the account.

Compatible with: Windows 10, 8.1, 8, 7, Vista, XP.

2200940 people has downloaded and reset the password successfully!

Preparation – Create New Windows 10 Password Reset Disk with Renee Passnow

You need:

Professional Windows 10 password reset tool - Renee Passnow (Download now!)

Windows PC which can login and work normally (The Windows version of the computer you are using to create the new password reset disk does not matter.)

USB stick (Please backup data inside beforehand. All data will be erased when creating the reset disk) or CD/DVD(Need 200MB at least)

New Windows 10 Password Reset Disk create process when you locked out: (No need to provide any possible password)

1. Choose creation method: USB or CD/DVD

2. Connect the USB/CD/DVD to your computer. Select one option from [Crate a Live USB] and [Create a Live CD]. Then, select [x64] or [x86] according to your computer. Next, click on [Download Now] to download the licensed ISO. Remember to activate the software beforehand. After that, click on [Create USB] to create the boot media.

Whole password reset disk process with Renee Passnow does not need to provide any possible password or account information. 

use renee passnow to create usb to reset passnword
How to Reset Windows 10 Password with the New Created Password Reset Disk

Step 1: Boot the target PC from the created password reset USB/CD/DVD. 

1. Connect the new password reset disk to the target Windows 10 computer you want to reset password for. 
insert a cd to computer
boot computer from USB disk
If you create Windows 10 password reset disk with USB, please connect the disk and the mouse to USB 2.0 Port which is in grey while USB 3.0 Port is in blue. It may not support USB 3.0 Port in some PC, but supports all the USB 2.0 Port.
comparison of USB2.0 and 3.0
2. Enter BIOS setting and change boot order.
Please hold a Hot key to enter the BIOS menu. Please click here to find how to change the boot order of your computer brand. (Can not find your brand? Please refer to your PC manual to find out the method.)
Change the boot order of the target PC in BIOS. If the password reset disk is not the first in the boot order, your PC will start “normally” (i.e. boot from your hard drive) and will not check other drive.
If your computer is UEFI environment, check boot from USB under UEFI environment.
change boot order in BIOS
After successfully changing the boot order in BIOS, please save the settings and reboot your PC.

Step 2: Select “PassNow!” function after booting from the new created Windows password reset disk. 

After loading into main interface, please select the “PassNow!” function.
main menu of Renee Passnow

Step 3: Select target Windows 10 system in the list. 

select target system in Passnow

Step 4: Choose the target account then click “Clear Password” to reset Windows 10 login password.

After reset successful, please restart your PC. Before restarting the computer, please disconnect the bootable USB/CD from your computer. Then your computer will boot normally.
With Renee Passnow, you can reset your Microsoft account in Windows 10, which means that your account will be converted to local account and its password and files will still be kept. If the software says that the password is reset successfully, you can directly click Enter tab to login the account after restart as usual.
select target account
Also, you can click “Create new account” to make a new administrator with Renee Passnow and then reset the password with this new created administrator.
The new account named “Reneelab” you created with Renee Passnow is enabled with administrator privilege in default. And the default password is 123456789.
create new admin account
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I believe that all of you will successfully deal with this irritating problem of Windows 10 password incorrect with methods above. In case you forget your Windows password, you can easily reset it with the help of Renee Passnow. 5 minutes for whole password reset process.