● The USB selective suspend setting is enabled in the computer power plan.
After understanding the possible causes of this problem, in order to better solve this type of problem, the editor has sorted out several simple and effective repair methods for you, and we will continue to study.
II. What are the methods to quickly solve the problem that Windows 10 cannot recognize the USB 3.0 mobile hard disk?
To prevent data loss on a USB 3.0 mobile hard disk that Windows 10 cannot recognize, use data recovery software to extract the data before repairing the device and then proceed with the repair.
1. Use Renee Undeleter to extract/recover mobile hard disk data
Renee Undeleter is specialized software for restoring various data files. Whether you accidentally delete important files, empty the recycle bin, or format the disk/storage, this tool can help you recover the lost data. With four functional modules – Fast Partition Scan, Whole Partition Scan, Whole Disk Scan, and Image Creation – it offers a comprehensive solution to all potential data loss issues that may arise during system use.
Hot Topic - ADsRenee Undeleter – Simple & Powerful Software for Data Recovery
Easy to use Recover data by 3 steps;
Multiple scan modes Fast partition scan, whole partition scan and whole disk scan;
Supported file types Image, video, audio, text, email and so on;
Image creation Create a partition image to read and back up data;
Supported devices SD card, SDHC, SDXC, USB flash drive, hard disk and computer.
Easy to use Recover data by 3 steps;
Multiple scan modes Fast partition/whole partition/whole disk scan;
Restoring data with Renee Undeleter is very simple. The steps are as follows:
Step 1: Download, install and run Renee Undeleter, select the (Whole Disk Scan) option on the main interface.
Note: Do not install on the disk that needs to restore data, so as not to cause data overwriting.
Data recovery function:
Fast Partition Scan – Quickly retrieve files lost due to accidental deletion or emptying the recycle bin.
Whole Partition Scan – Quickly recover files lost due to inaccessible or formatted partitions.
Whole Disk Scan – Analyze and get partition information and perform a full scan of the entire partition.
Image Creation – You can create a mirror image for a partition to back up the current partition state.
Step 2: Select the external hard disk and click (Next). Select the (Default setting) on the advanced setting interface.
Step 3: The software will analyze the mobile hard disk device and prompt you to select the partition to scan. You can preview and select files to recover before clicking the Recover button.
Step 4: Click (Browse) to select another disk to save the selected files, and then click the (Recover) button to start the file recovery.
2. Uninstall the device and reconnect the mobile hard disk
Step 1: Run the Windows 10 computer, enter (device manager) in the “search box” in the lower left corner, and open it.
Step 2: Select the target external hard disk in “Disk Drives” and select the (Update driver or Uninstall Device) option. After that, safely unplug the external hard drive and connect it again to see if the problem is resolved. Also, try updating your drivers to resolve this issue.
3. Reinstall the USB controller
The method of reinstalling the USB controller can also solve the problem that the mobile hard disk cannot be recognized. The specific operation steps are as follows:
Step 1: Run the Windows 10 computer, enter (device manager) in the “search box” in the lower left corner, and open it.
Step 2: After that, under the “Universal Serial Bus Controllers” option, right-click on the USB 3.0 external hard drive and select the (Uninstall Device) option. After that, connect the external hard disk again to check if the problem is resolved.
4. Disable USB selective suspend setting
In order to save energy, the computer may enable the USB selective suspend setting by default. After this setting is enabled, it will affect the connection of USB devices.
Step 1: Run the Windows 10 computer, enter (Control Panel) in the “Search Box” in the lower left corner and open it.
Step 2: Enter “power” in the search box in the upper right corner, and click the (Power Options).
Find the (Change plan settings) button on the right and click it.
Step 3: Locate and click on the (Change advanced power settings) option.
Step 4: Then find (USB Settings)-(USB Selective Suspend Settings) in turn, and select (Disabled) in the use of the battery.
