How to fix Windows 10 error code 0x800704CF without losing data?
16 May 2023 Senior Product Manager
Last update by Olivia Brown at 1 August 2023
Summary
Windows Store cannot log in and download, and the error code 0x800704CF appears. How should I solve it? This article describes a workaround for this issue. If you are interested in this, please follow the steps in this article.
Table of contents
Error code 0x800704CF generally appears in the Windows Store, where users cannot log in to their accounts and download applications. This is a network-related error such as wrong network settings on the system, a proxy server changing the proxy source in the system, network driver failure, etc. The following will provide some solutions, hoping to help you solve this problem smoothly. If you are worried about the security of computer data, it is recommended to back up important files in advance, and you can refer to the second part for more information.
Windows has a network reset option, which can delete all the network settings of the user and restore them to the original state. Resetting the network can solve the problem of abnormal network and poor network connection.
Step 1: Click Start – Settings, and select the option Network & Internet.
Step 2: Under the setting interface Status, click Network Reset.
Step 3: Finally click Reset Now. Then try to log in to the Windows Store and download apps to see if the problem is resolved.
Some users use a proxy server (proxy server) for work and study needs, and the proxy server may change the default proxy source (the default is ie), which makes the system unable to connect to the Windows store server. The solution is to reset the proxy source to ie.
Step 1: Enter cmd in the taskbar search box, right-click Command Prompt, and select Run as administrator.
Step 2: Enter the netsh winhttp import proxy source=ie command in the opened command prompt and press Enter. Then check if the problem is resolved.
If the method of changing the proxy source does not work, you can also try to reset the IP. Some users reported that the error code 0x800704CF problem was solved after resetting.
Step 1: Enter (cmd) in the taskbar search box, right-click (Command Prompt), and select (Run as administrator).
Step 2: Input netsh winsock reset command in the opened command prompt and press Enter. Then you will be prompted to restart the computer, ignore the prompt at this time.
Step 3: Then type netsh int ip reset reset.log and press Enter. Then close all applications and restart the computer to check whether the problem is resolved.
If the proxy server software was not closed before the last shutdown, some network settings may be affected. It is recommended to open and close the proxy software again, and then try to log in to the Windows Store and download applications to see if the problem is resolved.
If some cracked software is installed in the computer, the hosts may be added or changed, which may also affect the login and download of the Windows Store, and it can be solved by deleting it. Specific steps are as follows:
Step 1: Right-click Start, select Run, enter %SystemRoot%\system32\drivers\etc in the text box and click OK to open the folder where hosts is located.
Step 2: Copy and paste the hosts file to another location, rename the copied and pasted hosts file to hosts.bat, and then copy and paste it back to the original location. Then delete the original hosts file and check whether the problem is solved. If you need to restore the hosts file later, you can rename the hosts.bat file to hosts.
Step 1: Right click on Start and select Device Manager.
Step 2: Expand Network Adapters, right-click on the network device and select Update Driver Software. You can also choose Uninstall, then restart the computer, reopen the Device Manager, and click Operation – Scan for hardware changes at the top. Then observe whether the problem is resolved.
The above is the solution to the error code 0x800704CF. In addition, in the event of some unexplained failures in the system, it is recommended that you back up your files in time for emergencies. The following takes Renee Becca as an example to introduce the specific operations of data backup and restoration.
Renee Becca is a tool specially used for system/hard disk data backup and restoration. This software adopts leading incremental/differential backup technology, which can save you more time and disk space. It can not only help you easily backup and restore important data in your computer, such as programs, system configurations, emails, photos, videos, documents, bookmarks, etc.; it also provides system backup, partition backup, hard disk backup and disk cloning. It has many functions including system migration, and the operation is also very simple.
Renee Becca - Reliable Data Backup & Restore Software
Quick Backup files at up to 3,000MB/min.
Fullfill different backup needs Supports system backup, disk / partition backup, file backup and disk clone.
Intelligent Automatically analyze the differences between source and backup data.
Convenient Support VSS, allowing to freely view webpages when backing up system.
Highly compatible Supports various files and storage devices.
Quick Backup files at up to 3,000MB/min.
Fullfill different backup needs Backup for disk, partition and system. Save disk space by backing up incremental /differential data.
Highly compatible Supports various files and storage devices.
The operation method of Renee Becca backup file is very simple, the specific steps are as follows:
Step 1: Download, install and run Renee Becca on the computer, and select the File Backup option in the main interface Backup column.
Step 2: Next, select all the files that need to be backed up, and select the hard disk partition where the backup data will be stored in. If you want the data to be more secure, you can store the backup file in an external in the hard disk. If you need regular automatic backup, you can open the task plan and select the appropriate backup function, that is, make a daily/weekly/monthly automatic backup plan in Schedule and click OK to enable the automatic backup function, and then Select the appropriate backup mode in Backup Scheme.
Step 3: Finally, click the Backup button to start executing the backup file command according to your settings, and you can see the progress of all backup tasks on the taskbar. After the backup is complete, you can click the Recovery button to restore the file to the specified disk when you need to restore the file.
Step 4: After that, select the location where the files are to be restored, and click the Recovery button.
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