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13 May 2024  Jennifer Thatcher  Technology Manager of Test Dept.
 

Summary
Fix Windows Update error 0x80070020 using the proven methods detailed here to maintain your system's security and access new features.



Table of contents

table iconI. Why does the error code 0x80070020 occur?
table iconII. Use Renee Becca to back up data before repairing the fault
table iconIII. How to fix error code 0x80070020?
error 0x80070020

I. Why does the error code 0x80070020 occur?

The error code 0×80070020 typically appears during a Windows update when an unknown issue arises. This system update error can occur due to various reasons.
● Antivirus programs using real-time scanning may cause error 0×80070020.
●Windows update components such as background intelligent transfer service are damaged.
●Corrupt or missing system files or disk errors may also be the cause of this update error.
Having grasped the potential roots of the error code 0×80070020, it is crucial to safeguard your data to avoid any loss during the error-resolution process. Ensure that you create a backup using a reliable tool. Once your data is secure, you can proceed with the standard troubleshooting steps.

II. Use Renee Becca to back up data before repairing the fault

1. What is Renee Becca?

Renee Becca is a versatile tool for system/hard disk data backup and restoration, capable of preserving programs, system configuration, emails, photos, videos, documents, and bookmarks. It utilizes advanced incremental/differential backup technology to save time and disk space. Beyond system backup, it supports partition, hard disk, file backup, and disk cloning to cater to various backup requirements.
Renee Becca - Quickly and safely back up SD card data

Fast backup Backup speed up to 3 000MB/minute

Support multiple SD cards Backup data of SD card, SDHC card and SDXC card

Incremental/differential backup technology Automatically analyze data differences between source files and backup files to save disk space

Multiple backup schemes Support system backup/partition backup/hard disk backup/file backup/disk cloning

Easy to use Even newbie can handle it in seconds

Fast backup Backup speed up to 3 000MB/minute

Support multiple SD cards Backup data of SD card, SDHC card and SDXC card

Easy to use Even newbie can handle it in seconds

Free TrialFree TrialAlready 2000 users have downloaded and try Renee Becca

2. How to backup data with Renee Becca?

Backing up data with Renee Becca is very simple, the specific steps are as follows:
Step 1: Download, install, and run Renee Becca on the computer, and select the (File Backup) option in the main interface.
File backup of Renee Becca
Step 2: Next, select all the files that need to be backed up in (source), and select the hard disk partition to store the backup data in (destination).
how to back up files in renee becca
In addition, in (Scheduler), you can make a daily/weekly/monthly automatic backup plan and click (OK) to enable the automatic backup function.
file backup schedule on Renee Becca
In (Backup Scheme)-(Scheme Type), you can choose a suitable backup scheme mode according to your personal needs. Renee Becca has 5 backup schemes, including version chain mode, single version mode, full mode, incremental mode, and differential mode.
backup mode of file backup on Renee Becca
Renee Becca has 5 backup:

  • Version chain mode: Only the latest 5 versions are kept, and useless old versions are automatically deleted after the backup is completed.
  • Single version mode: Only the latest version is kept, and the previous version is automatically deleted after the backup is completed.
  • Full mode: Creates a full backup.
  • Incremental mode: After the initial full backup, only incremental backups are created.
  • Differential mode: After the initial full backup, only differential backups are created.
Step 3: Click the Backup button to initiate the backup process with your configured settings. Monitor the progress in the taskbar. Upon completion, use the Recovery button to recover files to a designated hard drive if needed.
recover backup files from renee becca
Step 4: After that, select the location where the files are to be restored, and click the (Recovery) button.
recover the data from the backup file
After understanding the method of backing up data, let’s learn how to fix error code 0×80070020.

III. How to fix error code 0x80070020?

1. Turn off the antivirus software

Third-party antivirus programs can be overzealous and mistakenly label the Windows update process as harmful, resulting in the 0×80070020 error code. To fix this issue, consider temporarily disabling your antivirus software. There’s no need to worry excessively about your computer’s security in the interim, since Windows 10 is equipped with Windows Defender, which offers sufficient protection.

2. Reload Background Intelligent Transfer Service (BITS)

The Background Intelligent Transfer Service (BITS) facilitates system updates. Errors in BITS can prevent updates, so restarting BITS may resolve issues. Follow these steps to do so:
Step 1: Run the computer, press the (Windows+R) key at the same time, and in the opened running window, enter the command (services.msc), and then click the (OK) button.
enter services.msc in run
Step 2: In the service window that opens, right-click on (Background Intelligent Transfer Service) and select the (Properties) option.
Right mouse button select BITS service
Step 3: In the properties interface of the opened Background Intelligent Transfer Service, find the “Startup Type” in the (General) tab, select (Automatic) and press the (OK) button.
BITS service， Change startup type
Step 4: Return to the previous interface after the operation is completed, right-click the (Background Intelligent Transfer Service) option and select (Start).

3. Reset Windows Update Service

If none of the above methods work, you can also reset the Windows update service to solve the current problem. The specific steps are as follows:
Step 1: Run the computer, press (Windows+R) keys at the same time to open the run window, then type (cmd) and click (OK) to open the command prompt window.
windows Key + R
press win and r to run cmd
Step 2: Enter the following commands one by one, and press the (Enter) key after each command.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

Enter a series of commands such as net stop wuauserv
Step 3: Then enter the following commands to re-enable the Windows update service, please press the (Enter) key after each command.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Enter a series of commands such as net start wuauserv
Step 4: After all commands are executed, enter (Exit) and press (Enter) to exit the current page, then restart the computer and check whether the current problem is resolved.

4. Run the Windows Update Troubleshooter

The Windows Update Troubleshooter is an integrated tool in Windows that assists in identifying and resolving issues encountered with system updates. Follow these steps to utilize the troubleshooter:
Step 1: Run the computer, and press the (Windows+I) key on the keyboard at the same time to open the setting interface. Then click on the (Update and Security) option.
settings Update And Security
Step 2: Navigate to the function bar on the left and click on Troubleshoot. Then, choose the Windows Update option on the right and select the Run the Troubleshooter button. Allow some time for the troubleshooting to finish and check if the issue has been resolved.
run the trouble shooter in windows update
TipsTo resolve error code 0×8007002, initiate a clean boot to disable non-essential services and processes, then run Windows Update. If the update succeeds after this action, the disabled items may be the culprits.