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    Technology Manager of Test Dept.


Learn how to fix error code 0x80072ee2 when updating your Windows system with our expert solutions. Plus, discover the importance of backing up your data to avoid irreversible damage to your computer.

I. About Windows update error code 0x80072ee2
You may receive a 0x80072ee2 error message when the Windows operating system does not receive a response from the update server within a certain time frame. This error can be caused by a poor Internet connection, a firewall preventing the computer from accessing the update server, the system losing communication with the update server, improperly configured system settings, and so on.
After understanding the cause of update error 0x80072ee2, you can fix it in a targeted manner. However, before repairing, it is recommended that you back up important files in your computer to ensure data security.
II. Use Renee Becca to back up important files before repairing

1. What is Renee Becca

Renee Becca has the functions of system backup, partition backup, hard disk backup, file backup, disk cloning and system migration. Whether you want to regularly back up files, hard drives, systems, or want to migrate systems or clone hard drives when replacing hard drives, it is your good helper. The software adopts the leading incremental/differential backup technology, which can only back up new or different files after the first full backup, saving you more time and disk space.
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2. How to use Renee Becca to back up important files?

The operation method of Renee Becca backup file is very simple, the specific steps are as follows:
Step 1: Download, install and run Renee Becca on the computer, select the (File Backup) option in the main interface (Backup) column. If you need to back up the entire disk or partition data, you can choose (Disk/Partition Backup).
file backup options
Step 2: Next, select the file to be backed up in (source file (device)), and select the hard disk partition to store the backup data in (destination). Then click (Backup Now) to start the backup.
Tip: If you need regular backups, you can turn on (task scheduling), set daily/weekly/monthly regular backups and the time to automatically start backups according to your needs. Then in (Backup Scheme)-(Scheme Type), choose a suitable backup scheme mode according to individual needs. Renee Becca has 5 backup schemes to choose from, namely, version chain mode, single version mode, overall mode, and incremental backup mode and differential backup mode.
Select files to backup
Step 3: You can see the progress of all backup tasks in the (task) column. After the backup is complete, you can click the (Restore) button to restore the files to the specified hard disk when necessary.
Check the list of backup tasks and click Restore
Step 4: Then select the location where the files are to be restored, and click the (Restore) button.
Choose where to restore the files and click Restore
After backing up the important files, you can start to fix the 0x80072ee2 error code below.
III. How to fix Windows update error code 0x80072ee2?

1. Check whether the Internet connection is normal

If the Internet connection is not normal, the Windows update operation will not be performed normally. You can open some search websites through your browser to check whether you can access and search normally. If the network connection fails, you can try to replace the network cable, or contact the network provider to check the problem.

2. Turn off the firewall

The firewall may prevent the installation of some Windows updates, so we can turn off the firewall before trying to install Windows updates.
Step 1: Search for (Control Panel) in the taskbar search box in the lower left corner of the Windows desktop, open it, set the viewing method to (small icons), and then click (Windows Defender Firewall).
Windows Defender Firewall
Step 2: Select (Turn Windows Defender Firewall On or Off) on the left side of the new interface, then select the (Turn Off Windows Defender Firewall) option and click (OK). Then update Windows again to see if the problem is resolved. If that doesn’t fix it, you can also re-enable Windows Defender Firewall and continue with the methods below.
turn off firewall

3. Run the Windows Update Troubleshooter

Windows Update Troubleshooter is a system update troubleshooting tool built into the Windows system, which can help users troubleshoot and fix most of the problems encountered during the system update process. Therefore, when we encounter Windows update errors, we can try to run the Windows update troubleshooter to solve them. Proceed as follows:
Step 1: Run the computer, press the (Windows+I) key on the keyboard at the same time to open the setting interface. Then click into the (Update and Security) option.
Updates and Security
Step 2: Find (Troubleshooting) in the function bar on the left, then select the (Windows Update) option on the right, and click the (Run Troubleshooting) button. Wait a few moments after troubleshooting is complete to see if the problem is resolved. For some Windows system versions, after selecting (Troubleshooting), click (Other Troubleshooting) > (Windows Update), and then click the (Run Troubleshooting) button.
Run the update troubleshooter

4. Run the SFC command

When system files are corrupted, it may also cause update errors, and SFC (System File Checker) scans and repairs detected system file corruption issues. Specific steps are as follows:
Step 1: Search (cmd) in the search box in the lower left corner, then right-click (Command Prompt) in the search results and select (Run as administrator).
search cmd
Step 2: In the opened command prompt window, type the command (sfc /scannow) and press the (Enter) key. Next, System File Checker will perform a system scan and fix problematic system files.
Enter the sfc command
Step 3: If a problem is detected, but it prompts that it cannot be repaired, please enter the (DISM.exe /Online /Cleanup-image /Restorehealth) command and press the (Enter) key to execute the repair command. After the command has finished executing, restart the computer and see if the problem is resolved.
Enter the DISM command

5. Reset Windows Update Service

When Windows is updated, some services need to be enabled to ensure the smooth completion of the update process. If they are not enabled successfully, an update error message may appear. Therefore, we can try to solve the current problem by resetting the Windows update service. The specific steps are as follows:
Step 1: Run the computer, press (Windows+R) keys at the same time to open the run window, then type (cmd) and click (OK) to open the command prompt window.
run cmd
Step 2: Enter the following commands in order to close the Windows update service and rename the SoftwareDistribution and Catroot2 folders (these two folders store some system update files that may be needed for Windows updates), and press each command after entering Down (Enter) key.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2Catroot2.old
Type net stop wuauserv
Step 3: Then enter the following commands to enable Windows update related services, please press the (Enter) key after each command.
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Type net start wuauserv
Step 4: After all commands are executed, enter (Exit) and press (Enter) to exit, then restart the computer and perform Windows update again to check whether the current problem has been resolved.