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    Specialist of Customer Service Dept.

Learn about the causes and common solutions for the error of computer freezing after windows 10 update. Also, discover how to transfer or recover important data if you are unable to enter the system.

computer freezing after windows 10 update

I. Why the computer freezes/crashes/crashes after Windows update?

After Windows update is likely to cause the whole system to freeze/frozen due to various reasons, or Windows 10 becomes super stuck after automatic update. But we can’t not update the system because we are afraid of possible problems, because only by updating the system in time can we ensure that the computer will not experience major failures during daily use.
So why is there a problem of freezing/freezing/stuttering after Windows update? The cause is usually due to a software conflict, or a problem that was unknown before running Windows Update, but only appeared after the update. Alternatively, it could be due to an error in the update file.
Although the cause of the current problem is unknown, it is not difficult to solve the problem. Let’s learn how to solve the computer crash after Windows update.

II. How to solve the problem of computer crash after Windows update?

1. Restart the computer

Restarting the computer can solve many computer failures to a certain extent, so when Windows crashes after updating, you might as well try to press and hold the power button of the computer to force shutdown to solve the current unexplained crash status. Of course, if the computer just becomes particularly stuck after the update, and you can still perform some operations with the mouse, it is recommended to use the mouse to click (Start)-(Power)-(Restart) in the lower left corner of the taskbar.

2. Update the driver of the device to the latest state

When you experience Windows freezes after updating, it may be due to incompatible hardware and drivers. At this time, it is recommended that you update the driver of the device (such as the hard disk or other devices that display an exclamation mark) in time. Since you may not be able to enter the system normally, you can choose to update the driver after entering the safe mode.
The following are the steps to update the driver in safe mode (taking the Windows 10 system interface as an example):
Step 1: You can first enter the Windows recovery environment and then enter the safe mode. Press the power button to turn it on first, then press the power button to force shutdown when the startup logo appears. Repeat this step three times to enter the Windows recovery environment.
Step 2: On the “Choose an option” screen, select (Troubleshoot) > (Advanced Options) > (Startup Settings) > (Restart) option.
Start the settings interface
Step 3: After the device restarts, you will see the option to launch settings. You can press the number keys to choose which safe mode to use to enter Windows, for example, press (4) to enable safe mode.
enable safe mode
Step 4: After entering safe mode, right click and select (This Computer)-(Management)-(Device Manager). Then right-click to select the disk or other devices that display an exclamation mark, and select the (Update Driver) option.
Find the update driver option
Step 5: Next, select the (Automatically search for updated driver software) option, and then follow the instructions to complete the update of the device driver. After the driver update is complete, restart the computer to see if the problem is resolved.
Select the Automatically search for updated driver software option

3. Try performing a system restore

System Restore can restore the system to a system state that was working normally before, and it can help to solve the freezing/freezing problem after updating Windows. The specific operation steps are as follows:
Step 1: When the computer logo appears on startup, press and hold the power button to force shutdown, repeat more than 3 times, and let the computer enter the Windows recovery environment.
Step 2: When the screen displays to select an option, please click (Troubleshooting) – (Advanced Options) – (System Restore) in sequence.
Select System Restore
Step 3: Then, select a recent restore point before the error occurred to restore, click (Next) and wait for the restore process to complete.
Select the most recent restore point
Kind tipsIf you have not previously turned on System Protection and created a restore point, System Restore may not be able to resolve the issue. At this time, you can also choose to reinstall the system. Before reinstalling the system, it is recommended to try to turn on the computer to enter Windows and transfer important files. Reload operation.

III. When unable to enter the Windows system, use Renee PassNow to transfer or restore data

1. What is Renee PassNow?

Renee PassNow is a professional system rescue software, which can help Windows users clear Windows account passwords, create new administrator accounts; restore disk/memory card data, recover data after hard disk formatting; transfer disk files; erase or scan Disk files, etc. In addition, this software also supports repairing Windows system problems, such as: repairing MBR boot records, DBR error parameters, 0xc00000e, Windows system startup failure, and some problems that cause black screen or blue screen, etc. As a system rescue tool with various functions, it is perfectly compatible with multiple systems including Windows 10/8.1/8/7/XP/Vista, and can meet the system rescue needs of different users.
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2. How to use Renee PassNow to transfer or restore important data?

Renee PassNow can transfer/backup/restore files in the computer without entering the Windows system. The process is to create a startup disk through Renee PassNow, then start the computer through the startup disk, and then use the functions provided by the software to transfer and backup data or restore. Specific steps are as follows:
Step 1: Download and install Renee PassNow on other computers that can log in and run normally, then connect the U disk to the PC, run Renee PassNow, and then check in “Step 1: Choose the creation method” (Create a rescue USB disk) option. (Note: Before performing this operation, please make sure that the important files in the U disk have been saved in other locations, because the operation process will delete all the data in the U disk.)
Renee PassNow interface
Step 2: Next, select (x64) or (x86) according to the system type, click the (Download Now) button to download the ISO file, click the (Create Rescue USB) button after the file is downloaded, and click the (Eject USB) button.
create boot disk
Step 3: Connect the created boot device to the computer that needs to transfer data, turn on the computer, and then the shortcut key to enter the BIOS will be displayed on the computer screen (the display time of this interface is very short, maybe only one or two seconds), click continuously BIOS shortcut key to enter the BIOS setting interface, and then set the boot U disk as the first in the boot sequence in Boot Priority, then save the settings and restart the computer.
select boot order
Step 4: Wait for a while, after Renee PassNow is loaded, select the (Data Transfer) function and click (Run). This option is suitable for transferring individual Windows files. If you need to transfer the entire hard disk data, you can use the (data backup) function.
Select Data Transfer
Step 5: You can click on each disk drive letter (C/D/E/F, etc.) to check whether important files are lost. If not, it is recommended that you transfer them to an external disk. The operation of transferring data is very simple. For example, if you want to transfer the data in the C drive to the G drive, you can first select the C drive on the upper left, select the G drive on the upper right, and then select the files in the C drive, and click the Copy function button in the middle. Disk data can be easily transferred. If there is a file you want to delete, you can also click the (Delete) button in the middle after selecting the file, but the deletion operation cannot be undone, please operate with caution.
transfer data interface
Step 6: If you find that there is data loss, please select the (Undeleter) option on the main interface of the function, and click the (Run) button.
restore data button
Step 7: Select (Partition Recovery) to scan the target hard disk.
Recovery Partition Options
Step 8: After the scan is complete, select the file to be recovered, click the (Recover) button to execute the data recovery command, please save the file in another external disk, and eject the U disk after the recovery is complete.
recovery interface