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Locked out of your HP laptop and can't enter your PIN? Follow these troubleshooting steps to reset the HP Laptop's PIN and resolve the issue. You can finally use your laptop.

Getting locked out of your HP laptop can be a frustrating and inconvenient experience. Whether you forgot your password, entered it incorrectly multiple times, or encountered a technical glitch, the end result is the same: you’re unable to access your device. But fear not, as there are solutions to regain access to your locked HP laptop. In this article, we will explore some effective methods and tools that can help you bypass the lock screen and regain control of your laptop. So, if you’re currently locked out of your HP laptop and wondering what to do next, keep reading to find the solution that works best for you.

Method 1 : Keyboard Troubleshooting-Physical Damage and Malfunction Examination

Troubleshoot your keyboard by checking for physical damage or individual key malfunctions. A malfunctioning keyboard can often be the culprit behind being locked out of your HP laptop. To start troubleshooting, carefully examine your keyboard for any visible physical damage. Look out for loose or missing keys, cracked or bent keyboard frame, or any signs of liquid spillage.

Next, test each key individually to ensure they are functioning properly. Start by pressing each key one by one and check if they respond accordingly on the screen. If you notice any keys that don’t produce the expected output, it is likely that they are malfunctioning.

Remember, troubleshooting your keyboard can help resolve the issue of being locked out of your HP laptop when your PIN isn’t working. So, carefully inspect and clean your keyboard, and if necessary, seek professional help to ensure smooth functioning of your laptop.

Finally, if you have set a text password before, you may try to switch the login method to text password instead of PIN password to login.

windows login option password option

Method 2 : Use a Windows build-in password reset disk to unlock your HP laptop

One of the effective ways to regain access to your HP laptop when you are locked out is by using a Windows built-in password reset disk. This method is particularly useful if you have previously created a password reset disk before getting locked out. A password reset disk is a small USB drive that stores your computer’s login information, allowing you to reset the password and regain access to your system.
Tips:Note: To create a password reset disk for your Windows account, you must be logged in and remember your current password. The password reset disk can only be used to reset the password for your account.
If you forget your password and have not created a password reset disk beforehand, you can use a third-party universal password reset disk, such as Renee Passnow, to reset your password.

Step 1: Turn on your computer and enter an incorrect password on the login screen.
Windows 11 password is not correct

Step 2: After a few failed attempts, a “Reset password” option will appear. Click on it.

Windows 11 reset password with faq

Step 3: Follow the instructions on the screen, and when prompted, insert the password reset disk you created earlier.
Note: To reset the password of the current account, you must use a password reset disk created specifically for that account. Using a password reset disk created for another account will not work.

Step 4: Select the password reset disk from the options provided and click “Next”.

Step 5: Enter your new password and confirm it. You can also provide a hint for your new password if desired.
windows 11 password reset disk

Step 6: Click “Next” and then “Finish” to complete the password reset process.
It’s important to note that if you haven’t created a password reset disk before encountering this issue, this method will not be applicable. However, it serves as a reminder to always be proactive and create a password reset disk when setting up your HP laptop to avoid getting locked out in the future.

Method 3 : Unlock your HP laptop with Renee Passnow

One of the most frustrating situations is being locked out of your HP laptop when you can’t enter your PIN or text password. It can happen due to various reasons, such as forgetting your PIN or encountering an issue with the keyboard. In such cases, you need an effective solution to unlock your laptop and regain access to your files and data. Renee Passnow is a powerful tool that can help you bypass the Windows PIN/text password on your HP laptop.

Here’s how you can use Renee Passnow to unlock your HP laptop:

Step 1: Download and Install Renee Passnow
Start by downloading Renee Passnow from the official website and install it on a different computer that you can access. You can choose the appropriate version based on your computer’s operating system.

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Step 2: Create a Bootable USB or CD/DVD
Launch Renee Passnow and insert a USB flash drive or blank CD/DVD into the computer. Select the option to create a bootable media. Follow the on-screen instructions to complete the process.

Create New Windows 10 Password Reset Disk with Renee Passnow

Step 3: Boot the Locked PC from the Bootable Media
Insert the bootable USB or CD/DVD into the locked Windows computer. Restart the computer and enter the BIOS settings by pressing the appropriate key (Please refer the following table). Configure the boot order to prioritize the bootable media.

BIOS NameEnter boot menu method
BIOSHotkey during boot-up
ASRockDEL or F2
ASUSDEL or F2 for PCs/ DEL or F2 for Motherboards
AcerDEL or F2
DellF12 or F2
Gigabyte / AorusDEL or F2
Lenovo (Consumer Laptops)F2 or Fn + F2
Lenovo (Desktops)F1
Lenovo (ThinkPads)Enter then F1
Microsoft Surface TabletsPress and hold Power and Volume Up buttons
Origin PCF2
HPEsc/ F9 for \\`Boot Menu\\`/ Esc/ F10/ Storage tab/ Boot Order/ Legacy Boot Sources
Boot the target PC with the created password reset USB/CD/DVD.

Step 4: Reset the Password
After successfully booting from the bootable media, Renee Passnow will load. Select “PassNow!” function after booting from the new created Windows password reset disk.

After loading into main interface, please select the “PassNow!” function.

Step 5: Resetting the Password
Choose the user account for which you want to reset the password. Then, click on the “Reset” button. Renee Passnow will remove or reset the password for the selected user account.

Select target Windows system in the list

Select target user account in the list

Step 6: Reboot the Laptop
Once the process is finished, remove the bootable media and restart your Laptop. You can now log in to your account without any password. It is important to note that while using Renee Passnow, none of your personal data or files will be affected or lost.
In conclusion, if you find yourself locked out of your HP laptop due to a Windows PIN password issue, using Renee Passnow is a reliable and convenient solution. By creating a password reset disk and following the steps mentioned above, you can easily bypass the PIN password and regain access to your laptop.

Remember to always keep the password reset disk in a secure location and create it as soon as possible to avoid any future lockout situations. Additionally, make sure to follow any specific instructions provided by Renee Passnow during the password reset process to ensure a successful outcome.

  • Quick and easy solution to unlock HP laptop
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Restore your HP laptop to factory settings if all other options fail

If you have tried all possible methods to unlock your HP laptop but none of them seem to work, there is still one last option you can resort to – restoring your laptop to its factory settings. This is a drastic step that should only be undertaken when all other alternatives have been exhausted, as it will erase all data and installed programs from your laptop.

Restoring your HP laptop to factory settings essentially means returning it to the state it was in when you first purchased it. This can be a useful solution for a variety of issues, including forgotten passwords, extreme slowdowns, persistent errors, or even malware infections.

1. Reboot Windows 10/11 Computer from Login Screen
To initiate the factory reset process, you need to start by booting your Windows 10/11 computer. Once you reach the login screen, you will notice a Power icon located at the bottom right corner of the screen. Click on this Power icon while holding down the Shift key, then select Restart from the options that appear.
windows 11 Login Screen shift plus restart

2. Enter Windows Recovery Environment
The computer will then restart, and you will be presented with a blue screen titled “Choose an Option“. From this screen, click on Troubleshoot, followed by the option labeled Reset this PC. Here, you will have the choice to either keep your files or remove everything, depending on your preference. By selecting the “Remove everything” option, you can ensure a complete factory reset, which will erase all your personal files and settings.

Windows 11 select Troubleshoot

3.  Factory Reset
After choosing the desired option, the reset process will commence, and the computer will restore itself to its original factory settings. This procedure may take some time, so it is advisable to be patient and refrain from interrupting the process.
While it may be a hassle to restore your HP laptop to factory settings, it can be a necessary step when all other options fail. Just remember to back up your data and carefully follow the instructions provided by HP to ensure a successful reset.

Seeking Customer Support for Unlocking Your HP Laptop

If all other options fail and you are still unable to unlock your HP laptop, it may be time to seek further assistance from customer support. HP offers dedicated customer support services to address any technical issues or challenges encountered by their users. Contacting their customer support team can provide you with expert guidance and solutions tailored to your specific situation.

Tips:HP Customer support address
When reaching out to customer support, be prepared to provide them with relevant information about your laptop, such as the model number and any error messages or screenshot you may have encountered. This will help the support team understand your issue better and provide you with more effective solutions.

Customer support may guide you through advanced troubleshooting steps or provide you with specific instructions on how to unlock your laptop. They may also assist you in performing a remote troubleshooting session to identify and resolve the problem.

Remember, customer support is there to assist you, so don’t hesitate to seek their help if you are still unable to unlock your HP laptop after exhausting all other options.

Overall, being locked out of an HP laptop can be a frustrating experience. However, there are several solutions that can be attempted in order to regain access to the device. From resetting the password to using a password recovery tool, there are various options available. It’s important to remember to seek assistance from professionals or consult the manufacturer’s support if needed. By following these steps and being cautious with password management in the future, users can hopefully avoid getting locked out of their HP laptops again.