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28 April 2024  Jennifer Thatcher  Technology Manager of Test Dept.
 

Summary
Learn about the causes and solutions for the common blue screen error code 0x0000003b in Windows system crashes. Expert insights shared in this article.



Table of contents

table iconI. What is 0x0000003b, and what is the cause of this error?
table iconII. Use Renee Passnow to transfer or restore important data before repairing
table iconIII. How to fix 0x0000003b blue screen error on Windows?
0x0000003b

I. What is 0x0000003b, and what is the cause of this error?

0x0000003b errors refer to system errors caused by corrupted or improperly configured device drivers and system files. This type of error usually occurs when new hardware or software is installed that may interfere with other system processes.
There are many reasons for this error, including the following aspects:
Misconfigured or Corrupted Drivers: The primary cause of this error is misconfigured system files and device drivers. A device driver, which is a program enabling hardware-device communication with the operating system, must be correctly installed for the device to function on the system. To prevent this error, ensure that you install only the latest drivers and avoid using outdated or corrupt ones.
Corrupted Registry Entries: The Windows Registry is an essential database that stores configurations for all system software. When new programs are installed, they create specific entries in this database. If these entries become corrupted—frequently as a result of malware, adware, or virus attacks—system service exceptions can occur, leading to system instability and errors.
Corrupted System Files: Vital for the seamless operation of the OS, system files may become corrupted due to malware, software updates, or changes in the Windows version, potentially leading to system instability. The error code 0x0000003b frequently occurs in association with Windows system updates or rollbacks.
Memory Error/Corruption: The computer’s RAM is essential for read/write operations, as it temporarily holds program data transferred from the hard disk during execution. Faulty or damaged RAM can prevent program execution, potentially leading to the 0x0000003b error.
HDD Corruption: Bad sectors on a hard disk can hinder the operating system’s ability to read data from those areas. If a program is stored on a corrupted sector, the system may fail to access essential files, potentially leading to the blue screen error 0x0000003b.
To prevent data loss from the blue screen error 0x0000003b, use professional tools for data recovery before attempting repairs. For non-bootable computers, Renee Passnow is advised to save your data. If your computer boots normally, Renee Undeleter is recommended for data restoration.

II. Use Renee Passnow to transfer or restore important data before repairing

1. What is Renee Passnow?

Renee PassNow offers comprehensive solutions for Windows users, including password removal, new administrator account creation, data recovery from disks/memory cards even after formatting, file transfer, and disk scanning or erasure. It also repairs Windows system issues such as MBR boot record, DBR error parameters, 0xc00000e, startup failures, and blue/black screen errors. Compatible with Windows 10/8.1/8/7/XP/Vista, it addresses various system rescue needs.
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2. How to use Renee Passnow to transfer or restore data?

Step 1: Install Renee Passnow on a functioning computer, connect a USB stick, and launch the software. Select “Create a Live USB” under “Step 1: Choose the creation method”. Ensure all vital data on the USB is backed up beforehand as this process will erase its contents.
create a boot media with renee passnow
Step 2: Next, select (x64) or (x86) according to the system type, click the (Download Now) button to download the ISO file, click the (Create USB) button after the file is downloaded, and click the (Eject USB) button.
use renee passnow to create usb to reset passnword
Step 3: With the boot device ready, plug it into the target computer. Power on and immediately look for the BIOS key prompt on-screen—it flashes briefly, often just 1-2 seconds. Press the BIOS key repeatedly to access the BIOS. Use this guide to Enter BIOS. In the Boot Priority settings, make the USB the primary boot option. Save your changes and restart the computer to proceed.
select boot order
Step 4: Wait for a while, after Renee Passnow is loaded, select (Data Transfer).
data transfer
Step 5: Click on each disk drive (C/D/E/F, etc.) to verify no important files are missing. If all files are accounted for, transfer them to an external disk for safety. To move data from C to G drive: select C drive on the top left, G drive on the top right, choose the files from C, and click the ‘Copy’ button in the center. For deletion, select the unwanted file and hit the ‘Delete’ button, but remember, this action is irreversible—proceed with caution.
data transfer in Renee Passnow
Step 6: If you find that there is data loss, please select the (Undeleter) option on the main interface of the function, and click the (Run) button.
data recovery function in Renee Passnow
Step 7: Select (Whole Disk Scan) to scan the target hard disk.
select whole disk scan in renee undeleter
Step 8: After the scan completes, select the desired file for restoration and click the Recover button to begin the data recovery. Make certain to save the recovered file on an alternate external drive. Following the recovery, eject the USB stick safely, and then move forward with repairing your computer.
recover files from whole disk scan with renee undeleter
The above are the detailed steps to transfer or restore data. Let’s learn how to fix the 0x0000003b blue screen error.

III. How to fix 0x0000003b blue screen error on Windows?

1. Uninstall the faulty app

If your blue screen 0x0000003b error occurs after installing a specific application, it is recommended that you uninstall these software that may cause the error in time. The specific steps are as follows:
Step 1: Run the computer, find and open the (Control Panel) program in the search window in the lower left corner,
search windows Control Panel
Step 2: Open Programs > Programs and Features, locate the application potentially causing the blue screen error 0x0000003b, right-click on it, and select Uninstall to initiate the uninstallation process.
uninstall program on Windows

2. Use the SFC command to repair damaged system files

To ensure the smooth functioning of Windows, the system includes a utility called the System File Checker (SFC). This tool allows users to scan for and restore corrupted system files. To use it, follow these steps:
Step 1: Search (cmd) directly in the search box in the lower left corner, and select (Run as administrator) to open the command prompt tool.
run as administrator
Step 2: Open the command prompt, type SFC /scannow, and hit Enter. The System File Checker will scan and repair corrupt system files. Once complete, reboot your computer to check if the issue is fixed.
Enter the SFC command

3. Check if the RAM is damaged

In fact, most errors in Windows are caused by memory errors. You can use the built-in memory diagnostic tool of Windows to check whether there are errors in RAM. The specific operation is as follows:
Press the (Windows+R) keys simultaneously to open the Run window. Then enter the (mdsched.exe) command and click (OK). Then select the Restart now and check for problems (recommended) option to start the RAM check command.
check for the memory

4. Use the Chkdsk tool to scan and repair hard disk errors

Chkdsk can help you repair file systems that have been damaged due to bad sectors. To execute the Chkdsk utility on the hard drive of a failed device, follow these steps:
Step 1: Run the computer, search (cmd) directly in the search box in the lower left corner, and select (Run as administrator) to open the command prompt tool.
run as administrator
Step 2: Open the command prompt and type the command chkdsk X: /r /f, replacing “X” with your hard drive letter. Press Enter to begin error fixing. Once complete, verify if the issue is resolved.
run chkdsk