How to fix the error white screen on computer of Windows 10?

I. About the Windows 10 white screen of death error

We often see the Windows blue screen of death error, but the white screen of death is also a kind of problem that may occur in the Windows system. Generally speaking, the white screen of death is more closely related to hardware problems, such as hardware failure caused by a device drop, incompatibility of connected external devices, or natural aging of hardware, etc.; but it may also be related to software problems, such as system update failure. Incomplete, corrupted or outdated graphics card drivers, etc.

The following will provide some corresponding solutions for the possible reasons, but before fixing the blue screen error, please think about whether important files are saved in the computer. If so, you can refer to the second part to back them up or transfer them out. To ensure data security. If you do not need to back up or transfer data, please skip to the third part.

II. When unable to enter the system, use Renee PassNow to backup or transfer important data

1. What is Renee PassNow?

Renee PassNow is a professional system rescue software, which can help Windows users clear Windows account passwords, create new administrator accounts; restore disk/memory card data, recover data after hard disk formatting; transfer disk files; erase or scan Disk files, etc. In addition, this software also supports repairing Windows system problems, such as: repairing MBR boot records, DBR error parameters, 0xc00000e, Windows system startup failure, and some problems that cause black screen or blue screen, etc. As a system rescue tool with various functions, it is perfectly compatible with multiple systems including Windows 10/8.1/8/7/XP/Vista, and can meet the system rescue needs of different users.

2. How to use Renee PassNow to backup or transfer data?

Step 1: Download and install Renee PassNow on other computers that can log in and run normally, then connect the U disk to the PC, run Renee PassNow, and then check in “Step 1: Select creation method” (Create a Live USB) option. (Note: Before performing this operation, please make sure that the important files in the U disk have been saved in other locations, because the operation process will delete all the data in the U disk.)

Step 2: Next, select (x64) or (x86) according to the system type, click the (Download Now) button to download the ISO file, click the (Create a Live USB) button after the file is downloaded, and click the (Eject USB) button.

Step 3: Connect the created boot device to the computer that needs to transfer data, turn on the computer, and then the shortcut key to enter the BIOS will be displayed on the computer screen (the display time of this interface is very short, maybe only one or two seconds), click continuously BIOS shortcut key to enter the BIOS setting interface, and then set the boot U disk as the first in the boot sequence in Boot Priority, then save the settings and restart the computer.

Step 4: After booting the computer from the bootable USB flash drive and entering the application, select the option Data Backup. This option is equivalent to completely cloning the hard disk to other hard disks, so the hard disk capacity for saving backup files needs to be larger.

Step 5: Select the hard disk to back up files in the source list, select the hard disk to save files in the destination list, and finally click the button clone and wait for the cloning to complete to successfully back up the computer files.

Step 6: If you only need to transfer some important files, the function Data Transfer will be more suitable for you.

Step 7: You can click on each disk drive letter (C/D/E/F, etc.) to find the files to be transferred. It is recommended that you transfer them to an external disk. The operation of transferring data is very simple. For example, if you want to transfer the data in the C drive to the G drive, you can first select the C drive on the upper left, select the G drive on the upper right, and then select the files in the C drive, and click the Copy function button in the middle. Disk data can be easily transferred. If there is a file you want to delete, you can also click the Delete button in the middle after selecting the file, but the deletion operation cannot be undone, please operate with caution.

After backing up or transferring the important files in the computer, we can continue to use the following methods to solve the white screen error of the Windows computer.

III. How to fix the Windows computer white screen of death error?

1. Force shutdown and restart and remove external devices

When the Windows computer has a white screen of death problem, and we cannot perform any operations on the system through the keyboard and mouse, we can press and hold the power button for a few seconds to force shutdown. After the computer is shut down, please remove the USB external devices, such as U disk, mobile hard disk, etc., or some newly installed external devices. In addition, you can also check whether the cable of the monitor is connected correctly. Then press the power button of the computer again to turn on the computer to see if the problem is resolved.

If the computer white screen of death error still exists, please enter the safe mode through method 2 first, and then perform other repair operations.

2. Enter safe mode

Safe mode is a special startup mode in Windows system, it can only start the basic files and drivers needed to run Windows, in this mode, we can easily repair some system errors. The specific steps to enter safe mode are as follows:

Step 1: Start the computer. When the Windows startup logo appears, immediately press the power button on the computer to interrupt the startup process. Repeat this 3 times. Then start the computer again, this time allowing the computer to fully start. Select (Advanced Options) in the “Automatic Repair” interface. You will then enter the Windows recovery environment.

If this method does not work, you can also use the Windows installation disk to start the computer. You need to connect the Windows installation disk to the computer first, then press the shortcut key (such as DEL/ESC/F2, etc.) quickly and continuously to enter the BIOS menu when the logo appears but the system has not yet entered the system, and set the Windows installation disk as the boot Preferences, then save the settings and restart the computer, select the (Repair Computer) option on the Windows Installer “Install Now” interface to enter the recovery environment.

Step 2: After entering the recovery environment of Windows, select (Troubleshoot > Advanced Options > Startup Settings > Restart). When the computer restarts, select 5 or F5 to start Safe Mode with Networking.

After enabling safe mode, you can proceed to the following repair operations.

3. Update the graphics card driver

The white screen of death of the Windows computer may also be related to the fact that the graphics card driver has not been updated for a long time. The steps to update the graphics card driver are as follows:

Step 1: Press (Windows + R keys) simultaneously to open the Run window. Then type (devmgmt.msc) and click (OK) to open the Device Manager window. Or right-click (Start), select (Device Manager).

Step 2: Next, find (Display adapters) in the device manager window, then select the graphics card device, and select (Update Driver Software)-(Automatically search for driver) option. Restart your computer when the operation is complete and see if the problem is resolved.

4. Perform Windows update or uninstall recent updates

Outdated Windows updates or a problem with a recently installed update can also cause the white screen of death. We can try to perform Windows update or uninstall the latest update to solve the problem. Proceed as follows:

Step 1: After restarting Windows normally or entering Safe Mode, click (Start) > (Settings) > (Update and Security).

Step 2: Click on (Check for Updates), if an update is found, Windows will start downloading the update. After downloading the update, click (Install Now), it may be necessary to restart several times during the installation of the update. After that check if the white screen of death issue is resolved. If you have just updated Windows before, you can ignore this step and go to step 3 directly.

Step 3: Click (View update history) under the Windows update interface, then click (Uninstall update), select the most recent update item and click (Uninstall). Then restart the computer to see if the white screen problem is resolved.

5. Check for hardware problems

If none of the above methods can solve the problem of white screen of death, then there is a high possibility of hardware failure. You need to check hardware devices such as processors, RAM, monitors, hard drives or motherboards, which requires a certain amount of expertise on your part. Or you can also choose to take your computer to the official computer after-sales repair center or a professional repair organization authorized by the brand for inspection and repair.