How to Fix Blue Screen on Windows?

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How to Fix Blue Screen on Windows?

28 January 2021 Jennifer Thatcher Technology Manager of Test Dept.

Summary
We don’t want to see blue screen when using the Windows computer. The blue screen of death may cause data loss and unbootable Windows. In this article, we will talk about some basic tricks and the related solutions, which solve the problems of blue screen.

CONTENTS

Part 1: Reasons of Blue Screen

Part 2: Common Error Codes and Solutions of Blue Screen

Part 3: Solutions for Bootable Windows: Solution 1: Reset System with Restore Point; Solution 2: Scan Malicious Software & Virus; Solution 3: Find Errors on Drives and Memory Problems; Solution 4: Run SFC

Part 4: Solutions for Unbootable Windows: Solution 1: Try to Boot from Safe Mode; Solution 2: Reset System with Restore Point; Solution 3: Reinstall Windows

Part 5: Transfer/Save Important Files on Windows

Part 1: Reasons of Blue Screen

Blue Screen of Death (BSoD), also called stop error, is an error screen displayed on Windows computers following a fatal system error. It indicates a system crash. In this situation, Windows cannot run, or users have to restart computers. Now, many Windows programs can handle errors and this error doesn’t appear frequently.

In fact, BSoD is a security warning for computer and system protection away from further damage. When blue screen is displayed on Windows, the system will tell you the error codes, the relevant program data and the tips of trouble removal. Error codes can help you quickly confirm the reasons of BSoD. Besides, the contents are different on different Windows versions when the errors of blue screen appear. In Windows 7 and the earlier versions, lots of information is listed while brief description is displayed in Windows 8 and 10 when blue screen appears.

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Reasons of blue screen:

Usually, we can try to solve the problem of blue screen according to the error codes. Basically, Windows can fix the error by itself and automatically restarts. However, if it cannot solve the problem, you should check if your computer meets with the following cases:

1. Software reasons

● Outdated or incompatible drivers

● Corrupted system files

● Virus/malicious software attack

● Outdated BIOS

2. Hardware reasons

● Faulty fan and overheated computer

● Inadequate memory space

● Interference from flash memory driver and external hard disk

● Loosen port between hardware and cable

● Corrupted and damaged hardware

Part 2: Common Error Codes and Solutions of Blue Screen

Here are some common error codes of blue screen on Windows. We explain the reasons of these errors and give you the solutions.

Common error code of blue screen	Reason	Quick guide
0xc0000001	This error appears in many situations, such as the corrupted system file and the damaged memory space. Besides, the error appears when the SAM (Secure Account Manager) system file is lost or corrupted.	Click for more
0xc000000d	It happens when the Windows system files get corrupted. If the applications and hardware are removed incorrectly or install incompletely, the system files will go wrong.	Click for more
0xc000000e	The fact that the winload.exe file is not accessible or corrupted can cause this error. When the operating system cannot find out the startup position, the error also appears. This error code is not used in Windows XP.	Click for more
0xc000000f	This error is related to the boot manager. When the system meets with this error, it cannot read the boot configuration data.	Click for more
0xc000014c	This error indicates that the necessary files are lacked in the startup period.	Click for more
0xc000021a	This error can be seen when the computer is upgraded to Windows 10. When the external device interrupts the startup course, or the important login and logout files are corrupted and lost, you can see this error.	Click for more
0xc0000034	Usually, the fact that the boot-related files (i.e. bootloader) are lost, corrupted or configured incorrectly, can cause this error. For example, the disk is wrongly input; the power supply is stopped suddenly; the boot sector is attacked by virus.	Click for more
0xc0000098	You can see this error when you install the incompatible hard disk, or BCD (boot configuration data) has no entry to the operating system.	Click for more
0xc0000225	This error is related to the corrupted system file. Besides, if your computer is attacked by malicious software in the update course, or it is stopped by the faulty hardware, you will also see this error.	Click for more

When you see the above error codes of blue screen, you can try the following methods.

Note: Before trying the following methods, please check if the hardware is connected well to the computer. Maybe the problem of blue screen can be solved when the connection turns to normal.

Part 3: Solutions for Bootable Windows

Solution 1: Reset System with Restore Point

System restore is a convenient troubleshoot tool on Windows. You can use this tool to restore to the status on normal operation. The system will automatically create restore point when you install the new application and driver, and update the system. This tool will not affect your personal files, such as emails, documents and photos. But the applications, drivers and the other settings that are set after the restore point will be removed.

Steps:

① Search [system restore] in the computer and then select [Create System Restore] in the search results.

search to create a restore point in windows

② In the window, select one of the available drives and click on [System Restore].

③ Select the created restore point and click on [Next].

④ After that, click on [Finish] – [OK] to confirm all information.

confirm to restore from the restore point

Solution 2: Scan Malicious Software & Virus

When the Windows system files are damaged by the malicious software, the computer may turn to blue screen. Besides, some virus, especially the MBR-infected virus and the virus in boot sector, can also cause this problem. You can try to use the anti-virus software to completely scan the computer to find the virus and malicious software.

Solution 3: Find Errors on Drives and Memory Problems

Blue screen may be caused by the errors on hard disk and RAM (random access memory). You can use the built-in recovery tool to check the errors on the drives. If the tool cannot help you solve the problem, you shall contact with the hardware suppliers.

1. Check errors on drives

The drive checking program on Windows can fix the basically logical errors. If there are some bad tracks on the hard disk, this method cannot work.

Steps:

① Double click on [This PC] and then right click on the target disk. Select [Properties].

② Click on the tab [Tools] and then [Check]. Enter the passcode of the administrator account to begin checking.

③ Click on [Scan drive], or check [Automatically fix file system errors] or [Scan for and attempt recovery of bad sectors] on Windows 7.

2. Check memory problems

Steps:

① Search [control panel] in the computer.

② Search [memory] and select [Diagnose your computer’s memory problems] from the search results.

diagnose the computer memory problem in windows

③ In the following window, select [Restart now and check for problems] or [Check for problems the next I start my computer]. After that, the tool will follow your order to check the memory problems.

Solution 4: Run SFC

The case that the Windows system files are corrupted can cause blue screen. You can try to use SFC (system file checker) to check and fix errors in Command Prompt.

Steps:

① First, search [cmd] in the computer. Then, right click on [Command Prompt] from the search results. Select [Run as administrator].

run command prompt as administrator in start menu

② Type [sfc/scannow] and press Enter to scan and fix the drive.