Complete Guide to Fix VIDEO_TDR_FAILURE Blue Screen Error

I. About the VIDEO_TDR_FAILURE blue screen error

VIDEO_TDR_FAILURE is a blue screen error that is usually directly related to the graphics card driver and usually occurs when the user tries to play a video file, play a game, or perform any other operation related to video output. It may be caused by atikmpag.sys, nvlddmkm.sys or igdkmd64.sys files, usually, you can see the faulty file information after the VIDEO_TDR_FAILURE error message, such as VIDEO_TDR_FAILURE(atikmpag.sys), the error message corresponds to AMD Or ATI graphics card, nvlddmkm.sys corresponds to NVIDIA graphics card, and igdkmd64.sys corresponds to Intel graphics card.

There are many reasons for this error, generally due to the damage of the graphics card; the driver of the graphics card has not been updated for a long time; the driver is not compatible; there are many background programs running, etc. In order to ensure that the important data in the computer will not be lost due to this error, it is recommended that you refer to the third part. The content of the backup or transfer data in time (without entering the Windows system). If you don’t need to back up your data, please continue to check the following common repair methods.

II. How to fix VIDEO_TDR_FAILURE blue screen error?

1. Reinstall or update the graphics card driver

When the VIDEO_TDR_FAILURE error message appears, the user will be reminded “Your computer has encountered a problem and needs to be restarted”. At this time, please try to restart first. If you still cannot enter Windows after restarting, then you need to enter safe mode to perform the following repair operations .

Step 1: Start the computer. When the Windows 10 startup logo appears, immediately press the power button on the computer to interrupt the startup process. Repeat this 3 times to enter the Windows recovery environment. You can also access the Windows Recovery Environment through the Repair Your Computer option of Windows Setup, click here for more information.

Step 2: After entering the safe recovery environment of Windows by force restarting, select Troubleshooting > Advanced Options > Startup Settings > Restart. When the computer restarts, press the 4 or F4 key to enable safe mode.

Step 3: Next, search for Device Manager in the taskbar search box and open the Device Manager window. Then right-click the graphics card device in Display Adapter and click Uninstall device. Then restart the computer to see if the device can start normally.

Step 4: After the computer starts normally, reopen the device manager application, right-click Display adapters, and select the option Scan for hardware changes.

Step 5: Then select the graphics card device with the mouse, click Update driver – search automatically for updated driver software, and update the driver of the graphics card to the latest version.

2. Adjust power settings

Power settings are likely to hinder the way your computer handles graphics, such as PCI Express in the settings, which is a new generation of bus interface for the connection between devices, can be extended to the connection between chipsets, and can also be used to connect graphics chip. When your graphics card or external device is connected to the PC through PCI Express, it is usually possible to ensure that the device runs in power-saving mode, but when performing a large number of graphics tasks, you may need to adjust the power settings to achieve the purpose of normal graphics processing . So we can try to adjust the power settings to fix VIDEO_TDR_FAILURE error. Here’s how to do it in detail:

Step 1: After you run the computer normally, search for Control Panel in the taskbar search box and open it. Then open Hardware and Sound – Power Options in turn. If the power plan is Power saver mode, please change to Balanced or High Performance mode. If you have made changes to the power plan settings before, click Change plan settings. If the computer cannot be started normally, you can refer to the steps in method 1 to enter the safe mode and operate again.

Step 2: Next, click the option Change advanced power settings and enter the power options interface. Expand the PCI Express option, and select Off in the On battery option. Click the OK button after the operation is complete.

3. Clean computer components

In addition, the VIDEO_TDR_FAILURE error may also be caused by the computer overheating. When there is too much dust and debris on the computer components, it will cause the computer to cool down slowly. Therefore, you can regularly clean the dust on important components on your computer (such as cooling fans, memory, graphics card, and processor) to prevent the computer from affecting the performance of its entire device due to slow cooling.

It should be noted that anti-static wrist straps or rubber gloves need to be worn during the cleaning process to avoid human static electricity from damaging computer components. In addition, if you are not very familiar with disassembling the case and cleaning the dust, please seek professional help.

The above is the general method for solving the VIDEO_TDR_FAILURE blue screen error. When you can’t enter the system normally, you can use Renee PassNow, a professional system rescue tool, to back up or transfer data in a timely and effective manner. The following is the detailed operation method, we continue to learn.

III. When unable to enter Windows, use Renee PassNow for data backup

1. What is Renee PassNow?

Renee PassNow is a professional system rescue software, which can help Windows users clear Windows account passwords, create new administrator accounts; restore disk/memory card data, recover data after hard disk formatting; transfer disk files; erase or scan Disk files, etc. In addition, this software also supports repairing Windows system problems, such as: repairing MBR boot records, DBR error parameters, 0xc00000e, Windows system startup failure, and some problems that cause black screen or blue screen, etc. As a system rescue tool with various functions, it is perfectly compatible with multiple systems including Windows 10/8.1/8/7/XP/Vista, and can meet the system rescue needs of different users.

2. How to use Renee PassNow for data backup?

When you cannot enter Windows, you can create a startup disk through Renee PassNow, then start the computer through the startup disk, and then use this software to back up data. Specific steps are as follows:

Step 1: Download and install Renee PassNow on other computers that can log in and run normally, then connect the U disk to the PC, run Renee PassNow, and then check in “Step 1: Select creation method” (Create a Live USB) option. (Note: Before performing this operation, please make sure that the important files in the U disk have been saved in other locations, because the operation process will delete all the data in the U disk.)

Step 2: Next, select (x64) or (x86) according to the system type, click the (Download Now) button to download the ISO file, click the (Create a Live USB) button after the file is downloaded, and click the (Eject USB) button.

Step 3: Connect the created boot device to the computer that needs to transfer data, turn on the computer, and then the shortcut key to enter the BIOS will be displayed on the computer screen (the display time of this interface is very short, maybe only one or two seconds), click continuously BIOS shortcut key to enter the BIOS setting interface, and then set the boot U disk as the first in the boot sequence in Boot Priority, then save the settings and restart the computer.

Step 4: After booting the computer from the bootable USB flash drive and entering the application, select the option Data Backup. This option is equivalent to completely cloning the hard disk to other hard disks, so the hard disk capacity for saving backup files needs to be larger.

Step 5: Select the hard disk to back up files in the source list, select the hard disk to save files in the destination list, and finally click the button clone and wait for the cloning to complete to successfully back up the computer files.

Step 6: If you only need to transfer some important files, the function Data Transfer will be more suitable for you.

Step 7: You can click on each disk drive letter (C/D/E/F, etc.) to find the files to be transferred. It is recommended that you transfer them to an external disk. The operation of transferring data is very simple. For example, if you want to transfer the data in the C drive to the G drive, you can first select the C drive on the upper left, select the G drive on the upper right, and then select the files in the C drive, and click the Copy function button in the middle. Disk data can be easily transferred. If there is a file you want to delete, you can also click the Delete button in the middle after selecting the file, but the deletion operation cannot be undone, please operate with caution.